Anthony Jackson
Elizabeth,NJ
Summary
Dynamic operations supervisor with a proven track record at FedEx, skilled in training and mentoring teams to enhance productivity. Adept at implementing process improvements and solving complex problems, I excel in staff management and customer service, driving organizational success through effective leadership and employee motivation.
Overview
15
15
years of professional experience
Work History
Special Assignment OPS Supervisor
FedEx
Linden, NJ
09.2025 - Current
- Supervised daily operations, ensuring compliance with safety and efficiency standards.
- Trained and mentored team members on workflow processes and best practices.
- Implemented process improvements, enhancing productivity and reducing operational delays.
- Monitored performance metrics, identifying areas for improvement to meet organizational goals.
Package Handler Trainer
FedEx
Linden, NJ
07.2025 - Current
- Trained new package handlers on safety protocols and operational procedures.
- Developed training materials to enhance onboarding efficiency and knowledge retention.
- Coordinated hands-on training sessions to ensure proper equipment handling and usage.
- Monitored trainee performance, providing constructive feedback and support for improvement.
Package Handler
FedEx
Linden, NJ
04.2025 - Current
- Operated package scanning systems to ensure accurate tracking and processing of shipments.
- Loaded and unloaded freight with attention to safety protocols and efficiency standards.
- Sorted packages based on destination, maintaining high levels of accuracy in a fast-paced environment.
- Collaborated with team members to optimize workflow and reduce delays during peak operational hours.
Decanter
Flying Foods Group
Newark, NJ
09.2023 - 01.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Organized and detail-oriented with a strong work ethic.
Gas Station Attendant
Exxon Gas Station
Elizabeth, NJ
02.2018 - 09.2023
- Operated fuel pumps and ensured compliance with safety protocols.
- Managed cash transactions and maintained accurate records for daily sales.
- Provided exceptional customer service, resolving inquiries and complaints efficiently.
- Monitored inventory levels and coordinated restocking of merchandise as needed.
- Trained new staff on operational procedures and customer service best practices.
Truck Driver Helper
Apex Express
Secaucus, NJ
11.2010 - 01.2018
- Assisted drivers with loading and unloading cargo, ensuring timely deliveries.
- Maintained accurate inventory records during transportation operations.
- Collaborated with team members to ensure compliance with safety regulations.
- Monitored vehicle conditions and reported maintenance needs promptly.
- Provided exceptional customer service during delivery interactions and pickups.
- Coordinated communication between drivers and dispatch to optimize routes.
Education
High School Diploma -
North Bergen High School
North Bergen, NJ06.1993
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Employee motivation
- Complex Problem-solving
- Staff discipline
Languages
Spanish
Native or Bilingual
Timeline
Special Assignment OPS Supervisor
FedEx
09.2025 - Current
Package Handler Trainer
FedEx
07.2025 - Current
Package Handler
FedEx
04.2025 - Current
Decanter
Flying Foods Group
09.2023 - 01.2025
Gas Station Attendant
Exxon Gas Station
02.2018 - 09.2023
Truck Driver Helper
Apex Express
11.2010 - 01.2018
High School Diploma -
North Bergen High School