ANTHONY JAVIER

Newark,NJ

Summary

CompTIA Security+ (SY0-701) certified IT and Informatics student at Rutgers University–New Brunswick with hands-on experience troubleshooting hardware and software issues and assisting clients in fast-paced environments. Strong customer service and communication skills, with foundational knowledge of Windows, macOS, networking, and Active Directory. Currently pursuing CCNA and AWS Solutions Architect Associate (SAA). Eager to contribute to Rutgers OIT as a Student IT Consultant and provide reliable technical support to students, faculty, and staff.

Overview

year of professional experience

Work History

IT Support Assistant

SOPHIELLEN MANAGEMENT LLC

Newark, NJ

08.2024 - 09.2025

Responded to phone calls and inquiries from clients, attending to their concerns and needs. While also troubleshooting the hardware and software issues of the staff.
Maintained the office and established deadlines for personnel based on the scope of work for each client.
Taking responsibility for information requests, responding to them, and making efforts to automate the process whenever possible to increase business efficiency.

Education

Bachelor of Arts - Information Technology & Informatics

Rutgers University–New Brunswick, SAS

01-2028

Associate of Science - INFORMATION TECHNOLOGY

BERGEN COMMUNITY COLLEGE

Paramus, NJ

01-2025

Skills

Customer Service & Support: Phone, email, and in-person technical support; issue intake; user assistance
Troubleshooting: Hardware/software troubleshooting; problem resolution, account setup
Communication: Strong written and verbal communication; clear explanations to non-technical users
Systems & Software: Windows, macOS, Microsoft Office, web browsers,

Networking Fundamentals: TCP/IP, DNS, DHCP, Wi-Fi troubleshooting
IT Administration: Active Directory (AD DS), user/account management, basic Group Policy (GPO)
Documentation & Teamwork: Basic ticket documentation/issue tracking; team collaboration; willingness to learn new technologies

Certification

CompTIA Security+ (SY0-701) — Achieved 02/14/26
Cisco Certified Network Associate (CCNA) — In Progress
AWS Certified Solutions Architect - Associate (SAA-C03) — In Progress

Projects

Active Directory Home Lab (Blue Team & Red Team Simulation) | 2025
Deployed Windows Server 2022 as a Domain Controller using VirtualBox
Configured Active Directory Domain Services (AD DS) and Group Policy Objects (GPOs)
Created domain users and joined a Windows 10 client machine to the domain
Simulated a brute-force attack using Kali Linux
Reviewed Windows Event Logs to identify failed login attempts
Vulnerability Assessment & Network Scanning Lab | 2026
Conducted network enumeration using Nmap to identify open ports and services
Prioritized vulnerabilities based on CVSS severity ratings
Performed vulnerability scanning to detect security weaknesses
Reviewed CVE findings and identified high-risk vulnerabilities

Languages

Spanish

Native/ Bilingual

English