Anthony Jefferson
Dallas
Summary
Results-driven AV professional with extensive experience in event technology, equipment setup, and live event operations. Technically savvy and solutions-oriented, with a proven ability to troubleshoot complex issues, manage event production workflows, and deliver seamless client experiences. Innovative and forward-thinking with expertise in event management, audiovisual implementation.
Overview
8
8
years of professional experience
Work History
Director of Event Technology
Westin Park Central - Encore
09.2025 - Current
- Achieve Encore financial goals by effectively managing labor, equipment, sub-rentals, and other operational costs. Direct daily floor operations, including scheduling, setup, operation, and strike, ensuring efficient workflow and adherence to standards. Ensure all equipment and services are delivered on time, in proper working condition, and aligned with client, venue, and brand expectations. Attend site visits, pre-conference, and venue meetings as needed to support a seamless customer event experience.
Director of Event Technology
Mansion on Turtle Creek SNE - Encore
01.2023 - 09.2025
- Create and execute strategies to maximize revenue per event through upselling and cross-selling opportunities while maintaining a premium, white-glove client experience. Attend site visits, pre-conference planning meetings, and client sessions to understand goals, address concerns, and support overall event success. Drive operational efficiency by optimizing labor and equipment utilization to ensure profitability without compromising service quality or the client experience.
Director of Event Technology
Omni Hotels Corporate Office SNE - Encore
12.2021 - 01.2023
- Monitor internal calendars to track daily meetings and proactively support Omni employees with setup, company-wide calls, and internal communications. Clarify frequently incomplete event instructions by coordinating directly with organizers and onsite contacts to ensure accurate execution of requirements. Communicate with executive assistants to confirm expectations for C-suite support and assist additional building tenants as needed. Manage all training room table setups to ensure readiness for sessions. Respond to guest requests via a room call-button system with real-time alerts for rapid service response. Perform routine equipment maintenance, coordinate external repair support, and provide venue-wide technical assistance to ensure smooth operations.
Sales Concierge
Hyatt DFW - Encore
Dallas, TX
04.2019 - 12.2021
- Greet and welcome key representatives for each group daily before the start of planned events. Create Partner strategy, propose ideas, and deliver quotes to Clients Collaborate with the operations team to meet and exceed Client expectations. Convey technical problems to AV technicians prior to the client event Ensuring smooth execution of event.
Lobby Concierge
Omni Hotel Dallas - Encore
Dallas, TX
06.2018 - 10.2020
- Handle VIP/Celebrities with utmost privacy and discretion. Procure services, provide information, and reserve services. Provide information to guests: Local areas (e.g., social, cultural, attractions), location and hours of operation, all hotel facilities (e.g., the hours of operation, location, daily and weekly events), local area's restaurants and theater/musical productions, airline, automobile rental, transportation directions.
Education
Skills
- Hospitality operations within hotel and convention environments, including banquet and meeting space coordination
- Client relationship management and vendor coordination in fast-paced hospitality settings
- Banquet operations, room turnovers, and on-site event logistics management
- Strong customer service and guest experience focus with a professional, solutions-oriented approach
- Extensive experience working within luxury hotel environments providing high-level audiovisual support for corporate meetings, conferences, and special events, ensuring seamless technical execution and premium guest experience
Timeline
Director of Event Technology
Westin Park Central - Encore
09.2025 - Current
Director of Event Technology
Mansion on Turtle Creek SNE - Encore
01.2023 - 09.2025
Director of Event Technology
Omni Hotels Corporate Office SNE - Encore
12.2021 - 01.2023
Sales Concierge
Hyatt DFW - Encore
04.2019 - 12.2021
Lobby Concierge
Omni Hotel Dallas - Encore
06.2018 - 10.2020