Dave Park
Corinth
Summary
Operations and service leader with over 20 years of experience in enhancing performance through effective leadership, technical execution, logistics, and service delivery. Demonstrated ability to build high-performing teams that consistently surpass revenue, customer satisfaction, and profitability goals. Expertise in operational excellence, cross-functional leadership, and data-driven decision-making, with a focus on P&L management and KPI development to boost efficiency and customer experience.
Overview
22
22
years of professional experience
5
5
Certifications
Work History
Director of Event Technology
Encore Global
Sarasota
07.2024 - Current
- Collaborated with event planners to establish technical requirements for events.
- Coordinated logistics for equipment delivery and installation at venues.
- Developed comprehensive technical documentation for event technology processes.
- Ensured compliance with safety standards throughout event operations.
- Sourced audio and visual equipment to fulfill event specifications.
- Analyzed customer feedback to enhance event technology solutions.
- Created detailed event technology plans and budgets for various events.
- Evaluated business performance metrics, identifying areas for improvement.
Health and Well-being
Career Break
Denton
06.2023 - 07.2024
- Prioritized personal health recovery post-major medical challenge, cultivating strong appreciation for resilience and adaptability.
General Manager
Production Resource Group
Grand Prairie
01.2022 - 05.2023
- Managed all aspects of daily operations, including budgeting, staffing, scheduling, and inventory control.
- Coordinated logistics for equipment rentals and transportation schedules efficiently.
- Oversaw quality control measures to ensure adherence to high production standards.
- Trained staff in operational procedures and safety protocols for improved compliance.
- Monitored financial performance and pinpointed areas for cost-saving opportunities.
- Formed strategic relationships with clients to enhance retention rates.
- Resolved customer complaints promptly while sustaining service excellence.
- Implemented process enhancements to drive efficiency across various projects.
Director of Operations & Regional Trainer
Encore Global
Coppell
03.2004 - 08.2022
- Oversaw daily operations, ensuring seamless workflow and service delivery across departments.
- Developed operational strategies that enhanced overall efficiency and productivity.
- Managed vendor relationships to secure quality resources for successful event execution.
- Implemented process improvements optimizing resource allocation and usage throughout the organization.
- Coordinated day-to-day operations of a large staff across multiple departments.
- Collaborated with management team to establish operational goals aligned with business strategy.
- Reviewed financial statements and sales reports to measure productivity and goal achievement.
- Conducted regional training sessions for new hires and existing employees, assessing training needs and effectiveness.
Education
Some College (No Degree) - Psychology
The University of Texas At Arlington
Arlington, TXSkills
- Event technology coordination
- Technical documentation development
- Equipment logistics management
- Vendor relationship management
- Compliance enforcement
- Budget planning and monitoring
- Team training and development
- Business operations management
- Supply chain logistics
- P&L management
- Team leadership
- Revenue generation
- Staff training
- Inventory management
Certification
Leadership Level 100 & 200 Certification - Encore Global
Timeline
Director of Event Technology
Encore Global
07.2024 - Current
Health and Well-being
Career Break
06.2023 - 07.2024
General Manager
Production Resource Group
01.2022 - 05.2023
Director of Operations & Regional Trainer
Encore Global
03.2004 - 08.2022
Some College (No Degree) - Psychology
The University of Texas At Arlington