Anthony Jewell
Roanoke,VA
Summary
Professional managerial candidate with deep understanding of operational excellence and team leadership. 10 years of proven leadership experience in high volume, multi-million dollar store operations. Proven ability to drive growth and enhance productivity through strategic planning, and effective resource management. Expert in team leadership, operational efficiency, customer satisfaction, and cost control. Adept at building high performing teams, streamlining processes, and achieving revenue goals in fast paced environments.
Overview
10
10
years of professional experience
Work History
General Manager
Cookout
05.2015 - Current
- Direct operations of a high volume, multi-million dollar store.
- Leader of a management team and over 40+ employees on day to day operations to ensure quality performance.
- Recruit, hire, train, and develop staff to maintain excellent customer service and uphold company standards.
- Monitor key performance indicators to optimize labor costs, food costs, and operational efficiency.
- Drive customer satisfaction through quality control, service excellence, and resolving issues swiftly and effectively.
- Successfully reduced employee turnover by enhancing training programs and fostering a positive work environment and culture.
- Collaborate with regional leadership on strategic planning and corporate initiatives.
Education
Associate of Applied Science -
Virginia Western Community College
Roanoke, VA01-2014
Skills
- Leadership & Team Development
- High Volume Operations
- Staff Training and Retention
- Customer Experience Optimization
- Inventory and Cost Control
- Scheduling & Labor Management
- Health & Safety Compliance
- Strategic Planning
- Operations Management
Accomplishments
- Maintained top sales performance in the state for multiple consecutive years.
- Recognized for operational excellence and consistent financial performances.
- Led the store through multiple record breaking sales weeks with exceptional customer satisfaction ratings.
Timeline
General Manager
Cookout
05.2015 - Current
Associate of Applied Science -
Virginia Western Community College
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