Anthony Jimenez
Racine
Summary
I'm ready to help wherever possible, no matter the position. I'm a passionate, confident, and motivated team leader who is more than capable of handling any situation and busy hours. I'm always prepared to take on new environments and ready to learn anything and everything.
Overview
9
9
years of professional experience
Work History
Assistant Manager
Marcus Theatres
07.2021 - 05.2024
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Shift Manager
Jimmy John's
10.2018 - 05.2021
- Trained and mentored new employees to maximize team performance.
- Excelled in every store position and regularly backed up front-line staff to keep expertise fresh and relevant.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
- Dealt with customer service (complaints, concerns, etc.) in a kind and timely manner.
- While doing those, I would also work on the register and do shift change for day and night shifts
Stocker
Festival Foods
07.2015 - 01.2020
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
- Changed sales floor signs to show current pricing and support product promotions.
- Assisted in development of trainees, providing instruction and support to optimize readiness.
Education
No Degree - English With A Focus On Film
University of Wisconsin - Parkside
Kenosha, WIHigh School Diploma -
Washington Park High School
Racine, WI06.2017
Skills
- Accurate money handling
- Training and mentoring
- Team Building
- Staff Management
- Verbal and written communication
- Customer Service
- Motivated and hardworking
Timeline
Assistant Manager
Marcus Theatres
07.2021 - 05.2024
Shift Manager
Jimmy John's
10.2018 - 05.2021
Stocker
Festival Foods
07.2015 - 01.2020
No Degree - English With A Focus On Film
University of Wisconsin - Parkside
High School Diploma -
Washington Park High School