Anthony Johnson
Queen Creek,AZ
Summary
Highly motivated and persuasive sales professional seeking a sales career as a strategic sales representative, where I can implement my white glove customer service and further expand my sales skills set.
Overview
8
8
years of professional experience
Work History
Inside Sales Account Executive III
ZipRecruiter
02.2021 - Current
- Receive 10-15 calls per day, manage pipeline and perform 10-15 outbound calls for follow up and re-engage leads
- Consistently Achieve/Exceed monthly sales goals and metrics
- Collaborate with and receive feedback from leadership/team members to enhance customer service experience and exceed team goals through effective client communication
- Discover customers main points of need/improvement and recommend best approach/hiring strategy Interact with brand new prospects/accounts, helping to build lasting rapport and enhancing revenue opportunities
- Stay proactive and involved in department/team efforts in furthering best practice sales techniques
- Proactively manage and engage daily pipeline of clients, strengthening relationships and further opportunities
Home Preservation Specialist
Wells Fargo
07.2020 - 02.2021
- Handle inbound/outbound calls to understand and assist customers with their needs
- Conduct financial interviews with customers to activate files for retention options
- Maintain ever-growing pipeline of customers, and coordinate biweekly communication
- Track recurring follow up calls to assist current customers through the retention review process
- Work on a team level to support and reach department goals/metrics
- Coordinate with underwriters to find/relay best resolution for our customers
- Continuously stay up to date on changes made to investors/line of business procedures and guidelines.
Purchasing Coordinator I
Isagenix Int. LLC
07.2019 - 05.2020
- Correspond with third party manufacturers to ensure daily purchase orders/reporting is accurate
- Collaborate with Quality Assurance to resolve any issues involving COA's sent with P.O's
- Verify all information for weekly/daily reports is correct and upload into the system to show accurate on hand inventory/RTS dates
- Work with ticket orders to resolve any accounting/invoicing/inventory issues
- Collaborate with inventory/planning departments to ensure new launch products are still trending on time delivery
- Intake new pricing for active/new SKU's from buyers, confirm all info needed is up to date, upload into system
- Resolve any errors without going Purchase Orders to ensure vendors receive in a timely fashion
- Attend weekly, daily internal, and external production calls/conference meetings
- Support packaging team for updating/sending purchase orders and rolling inventory reports
Claims Associate
State Farm
10.2018 - 07.2019
- Handle 50-75 inbound calls per day, listen and understand customer issues to resolve with best quality customer service
- Research and investigate facts of loss, police reports, and eye witness statements to decide liability
- Cooperate and work on a team level to support and reach team objectives
- Achieve key metrics to reach department goals
- Complete task work assigned to resolve and close each claim in a timely manner
- Work alongside other insurance carriers to investigate and provide info that is pertinent to resolving claims.
Titles Coordinator
DriveTime
06.2017 - 10.2018
- Pull reporting to conclude which locations require titles
- Organize car titles in allotment by store region
- Confirm no errors on titles that may prevent them from being sent
- Allocate/track titles to requested store within system
- Cooperate within team to confirm all requested titles have been sent
- Complete and assign ticketing work orders.
Supply Chain/Customer accounts manager
Stober Farms LLC
07.2015 - 06.2017
- Manage all PO's from intake to completion
- Arrange freight from pick up to delivery in accordance to customer requirements
- Assist to calculate Delivered/F.O.B
- Price points for customer Forecast Sales of product/ purchase associated components for current and forecasted orders
- File and record inventory of finished goods, document changes and modifications
- Manage all social media and correspondence.
Education
High School Diploma -
Mesa Community College
High school diploma - undefined
Red Mountain High School
Skills
- Proficient in Salesforce(CRM), Microsoft office including Word, Excel, Outlook
- Ability to multitask with ease, Presentation Skills, Fast learner, Strong communication skills, Detail oriented
- Customer Focus, Problem Solving, Composure, Drive for Results, Technical Skills, Outgoing
- Honest, Workflow management, Decision making, Competitive, Innovative, Strong work ethic
Timeline
Inside Sales Account Executive III
ZipRecruiter
02.2021 - Current
Home Preservation Specialist
Wells Fargo
07.2020 - 02.2021
Purchasing Coordinator I
Isagenix Int. LLC
07.2019 - 05.2020
Claims Associate
State Farm
10.2018 - 07.2019
Titles Coordinator
DriveTime
06.2017 - 10.2018
Supply Chain/Customer accounts manager
Stober Farms LLC
07.2015 - 06.2017
High School Diploma -
Mesa Community College
High school diploma - undefined
Red Mountain High School