Anthony Johnson

• Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
• Generated additional sales opportunities with upselling and cross-selling techniques.
• Expanded customer base through cold calling, networking, and relationship building.
• Increased sales revenue by identifying and targeting high-potential accounts.
• Managed customer accounts to secure customer satisfaction and repeat business.

• Maintained compliance with all regulations, avoiding fines and penalties for the organization.
• Managed a team of drivers, providing support and guidance to improve performance and productivity.
• Supervised department personnel by assigning and directing daily tasks as well as evaluating performance to enhance productivity and resolve problems.
• Researched distance, traffic patterns and other aspects to determine cost-effective and productive routes for deliveries.

. Leadership