Anthony Johnson
Abilene,TX
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
13
13
years of professional experience
Work History
Direct Support Professional
Abilene State Supported Living Center
Abilene, TX
03.2023 - Current
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
- Participated in ongoing training opportunities to stay current on best practices in disability support services.
Behavior Technician
Abilene State Supported Living Center
Abilene, TX
06.2024 - 08.2025
- Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
- Implemented crisis intervention strategies when necessary to maintain a safe environment for both staff and clients alike during high-stress situations.
- Enhanced client progress by implementing individualized behavior intervention plans.
- Promoted positive behaviors by reinforcing desired actions and effectively addressing challenging issues.
- Developed strong rapport with clients and their families, fostering trust and open communication throughout the therapeutic process.
- Trained clients to apply appropriate social skills and behavior modification techniques.
- Provided direct support during community outings, facilitating appropriate social interactions among peers while practicing newly acquired skills within real-world contexts.
- Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.
- Supported patient confidentiality in accordance with HIPAA regulations.
Delivery Driver
Road Boss Delivery Service
Abilene, TX
04.2022 - 01.2023
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Assistant Operations Manager
Area Wide Protective Inc.
San Antonio, TX
03.2021 - 10.2021
- Managed daily operations effectively, ensuring timely completion of tasks and accurate reporting of results.
- Improved communication within the team through regular meetings, updates, and open channels of communication.
- Coordinated with General Manager in different operational issues and promotional activities.
- Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every customer.
- Maintained a safe work environment by prioritizing employee health and safety in all decision-making processes.
Traffic Control Flagger
Area Wide Protective Inc.
Abilene, TX
10.2020 - 03.2021
- Calmly managed clearing of path during passage of emergency vehicles.
- Provided essential instructions to foremen, crew chiefs and other flaggers.
- Maintained constant communication with fellow flaggers to ensure smooth coordination of traffic control efforts.
- Demonstrated strong decision-making skills when determining appropriate actions in response to changing conditions or emergencies within the work zone.
- Collaborated with construction crews and project managers to establish optimal traffic flow patterns during roadwork operations.
- Used flagging tools such as stop and slow paddle and red flag.
- Actively alerted construction crew about vehicles failing to obey signals, preventing accident and injury.
- Utilized a variety of signaling equipment, including flags, signs, and radios, to effectively communicate with motorists and crew members.
- Intimately familiar with flagging safety regulations and equipment as published by OSHA.
- Promoted teamwork among fellow flaggers by offering assistance when needed and sharing best practices for improved performance overall.
Front Desk Receptionist
La Quinta Inn & Suites
Abilene, TX
10.2019 - 11.2020
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Collected room deposits, fees, and payments.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
Telesales Representative
Teleperformance
Killeen, TX
09.2018 - 12.2018
- Answered inbound telephone calls from interested customers to persuasively discuss offerings.
- Increased sales by effectively identifying customer needs and presenting tailored solutions.
- Overcame objections using friendly, persuasive strategies.
- Strengthened brand reputation by delivering exceptional service during each interaction with clients.
Active Duty Soldier
United States Navy, USN
United States
09.2012 - 08.2018
- Contributed to successful military exercises through effective coordination and task delegation among team members.
- Mentored junior soldiers in career progression strategies, enhancing their professional growth opportunities within the military structure.
- Developed strong leadership skills by supervising subordinates in daily tasks and long-term objectives.
- Secured and protected military property, assets, and personnel.
Education
Henrico High School
Richmond06.2012
Skills
- Time management
- First aid and safety
- Behavior redirection
- Client support
- Behavioral management
- Client documentation
Timeline
Behavior Technician
Abilene State Supported Living Center
06.2024 - 08.2025
Direct Support Professional
Abilene State Supported Living Center
03.2023 - Current
Delivery Driver
Road Boss Delivery Service
04.2022 - 01.2023
Assistant Operations Manager
Area Wide Protective Inc.
03.2021 - 10.2021
Traffic Control Flagger
Area Wide Protective Inc.
10.2020 - 03.2021
Front Desk Receptionist
La Quinta Inn & Suites
10.2019 - 11.2020
Telesales Representative
Teleperformance
09.2018 - 12.2018
Active Duty Soldier
United States Navy, USN
09.2012 - 08.2018
Henrico High School