Dynamic General Manager with expertise in operations management, team development, and strategic decision-making. Proven track record in driving profitability and enhancing customer satisfaction through effective training and problem resolution.
Overview
22
22
years of professional experience
Work History
General Manager
The Pad Restaurant
Topeka, KS
06.2004 - Current
Directed daily operations to enhance customer satisfaction and streamline service delivery.
Implemented cost control measures, optimizing inventory management and reducing waste.
Led staff training programs, fostering team development and improving performance standards.
Analyzed financial reports to inform strategic decision-making and drive profitability.
Established vendor relationships, negotiating contracts to secure favorable terms and pricing.
Oversaw compliance with health and safety regulations, ensuring a safe dining environment.
Coordinated special events, enhancing guest experiences and driving revenue growth.
Education
High School Diploma -
Seaman High School
Topeka, KS
Bachelor of Science - Accounting (Still Working On This Degree)
Washburn University
Topeka, KS
Skills
Leadership and team building
Problem resolution
Operations management
Team player
Training and coaching
Staff management
Timeline
General Manager
The Pad Restaurant
06.2004 - Current
High School Diploma -
Seaman High School
Bachelor of Science - Accounting (Still Working On This Degree)