Anthony Jones
Round Rock,TX
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
4
4
years of post-secondary education
11
11
years of professional experience
Work History
Manager Partner
Lupe Tortilla
Round Rock, TX
12.2021 - Current
- Supervised daily operations to ensure efficient service and customer satisfaction.
- Trained and mentored staff on menu knowledge and service standards.
- Managed inventory levels to maintain stock and reduce waste.
- Coordinated staff schedules to optimize coverage during peak hours.
- Implemented training programs to enhance team performance and skills.
- Resolved customer complaints promptly to maintain a positive dining experience.
- Monitored compliance with health and safety regulations in all areas of the restaurant.
General Manager of Operations
Pappadeaux
Austin, TX
10.2015 - 10.2021
- Oversaw daily operations of multiple departments, ensuring compliance with established protocols.
- Oversaw daily operations to ensure efficient restaurant performance.
- Provided strategic direction to staff members in order to maximize productivity.
- Developed standard operating procedures to enhance operational consistency and quality.
- Assessed employee performance and provided feedback regarding areas of strength or improvement opportunities.
- Managed training programs for new employees, including orientation and onboarding activities.
- Coordinated with other departments to ensure successful delivery of services.
- Evaluated current systems and processes and developed plans for updating them as needed.
Education
Bachelor of Science - Criminal Justice And Kinesiology
Sam Houston State University
Huntsville, TX 08.2003 - 05.2007
Skills
- Employee training
- Teambuilding
- Management development
- Inventory management
- Recruiting
Accomplishments
Best COGs
Best Labor
Top Sales Growth
Facilities Pride
Top retention
Timeline
Manager Partner
Lupe Tortilla
12.2021 - Current
General Manager of Operations
Pappadeaux
10.2015 - 10.2021
Bachelor of Science - Criminal Justice And Kinesiology
Sam Houston State University
08.2003 - 05.2007