Anthony Joseph
Houston,TX
Summary
Associate with extensive experience in fulfillment and operations. Skilled in maintaining safety and quality standards, enhancing productivity, and resolving operational challenges. Committed to supporting team objectives while driving business results and fostering collaboration.
Overview
6
6
years of post-secondary education
8
8
years of professional experience
Work History
Amazon Associate
Amazon
Houston, TX
02.2023 - Current
- Processed and evaluated customer returns while working with warehouse equipment to determine appropriate disposition, including repair, refurbishment, repackaging, or resale.
- Managed movement and release of trailers at warehouse loading docks, emphasizing yard safety, dock operations, and adherence to strict procedures.
- Trained new associates on operational procedures and safety protocols to ensure compliance and operational efficiency.
Waiter/Trainer/Bartender
Pappadeaux
Houston, TX
01.2019 - 02.2022
- Provided exceptional customer service to enhance dining experiences.
- Assisted in menu knowledge to recommend dishes and beverages.
- Managed table assignments to ensure efficient service flow.
- Train and coach new and existing employees on restaurant policies, procedures, customer service, food safety, and company standards.
- Monitor trainees’ performance and provide feedback, coaching, and additional instruction when needed.
Education
Diploma -
Edna Karr Magnet Highschool
New Orleans, LA 08.1997 - 05.2003
Some College (No Degree) - Computer And Information Systems
Northwestern State University of Louisiana
Natchitoches, LASkills
- Warehouse operations
- Trailer dock operations
- Safety compliance
- Inventory management
- Equipment handling
- Operational Training
- Customer service
- Attention to detail
- Problem solving
- Team collaboration
- Effective communication
- Adaptability to change
Timeline
Amazon Associate
Amazon
02.2023 - Current
Waiter/Trainer/Bartender
Pappadeaux
01.2019 - 02.2022
Diploma -
Edna Karr Magnet Highschool
08.1997 - 05.2003
Some College (No Degree) - Computer And Information Systems
Northwestern State University of Louisiana