Anthony Jr. Mileto
Toms River
Summary
Dedicated professional with a proven track record in customer service, adept time management skills, and a talent for troubleshooting and devising effective solutions. Exceptional verbal and written communication abilities with a robust background in fostering positive relationships and consistently surpassing objectives. Known for maintaining a strong focus on customer satisfaction while efficiently resolving issues and exceeding expectations.
Overview
4
4
years of professional experience
Work History
Clerk 1
Board Of Social services
01.2022 - Current
- Scanned and organized client files using DIMS software.
- Answered and resolved client inquiries promptly via phone.
- Logged call details accurately to maintain client records.
- Maintained strict confidentiality of client information.
- Prepared and sent applications for social service programs.
- Worked collaboratively with team members to support office operations.
- Assisted clients in understanding services available through social programs.
- Reviewed files, records and other documents to obtain information to respond to requests.
Fuel Attendant
Wawa
01.2022 - 03.2024
- Provided exemplary customer service.
- Executed gasoline related tasks.
- Handle cash transactions, process credit cards, and ensure adherence to procedures.
- Handled customer complaints professionally and promptly resolved issues.
- Monitored inventory levels.
- Established strong working relationships with colleagues across all departments.
- Communicated effectively with coworkers to maintain a positive work environment.
- Demonstrated leadership.
Education
Social Sciences
Ocean County College
Toms River, NJ12-2025
High School Diploma - undefined
Toms River High School East
Toms River, NJ06.2022
Skills
- Effective Communication Abilities
- Problem Solving Aptitude
- Active Listening Abilities
- Basic Math Competency
- Customer Service Excellence
- Attention to Detail
- Proficient in Microsoft office suite
- Time management
- Telephone etiquette
- Document management
- Filing systems
- Database entry
Community Service
Making a difference in the community by volunteering for various church events and actively participating in community fundraising walks.
Timeline
Clerk 1
Board Of Social services
01.2022 - Current
Fuel Attendant
Wawa
01.2022 - 03.2024
High School Diploma - undefined
Toms River High School East
Social Sciences
Ocean County College