Dedicated and results-driven Manager bringing 20+ years' experience supervising teams, managing operations, delivering training and overseeing key projects. Team-oriented leader with expertise in Management and Sales. Efficiency-driven and industrious with a strong attention to detail and the desire to contribute expertise to enhancing business operations in a new Management / Executive position.
Work History
Manager
B & M Cosmetics II And Salon
Nanuet, NY
2007 - Current
Met with each associate to establish realistic sales goals for the month.
Maintained store equipment, including computers, printers and fax machines.
Performed forecasting to identify necessary changes for the supply chain business.
Strengthened existing customer relationships through extensive communication and proven marketing strategies.
Reduced workflow inconsistencies while recruiting, interviewing and hiring new staff members.
Senior Administrator
Service Master Clean By Emergency One
Bardonia, New York
2013 - Current
Kept office operations running smoothly by providing effective leadership and administrative skills.
Responded to, researched and resolved issues from internal staff, external departments and customers.
Delegated tasks, monitored compliance and implemented performance improvement plans.
Managed the quality and accuracy of documents, and coordinated movements between different personnel and departments.
Developed and implemented complex Internet and Intranet applications on multiple platforms.
Sales Representative
BDS Marketing LLC
West Nyack, NY
2013 - 2013
Trained and mentored 10+ new sales representatives.
Conducted troubleshooting of sales and service operations to increase profitability and bring positive organizational change.
Evaluated all departments to identify strengths and weaknesses in operations and service.
Served as liaison for Toshiba's clients and referred prospects regarding inquiries, issues, order management, post-sales follow-up and customer relations.
Expanded Toshiba's revenue thru Best Buy in 6 months, resulting in a 30% increase for the entire east coast sales.
Account Executive
Getty Images Inc
New York, NY
2005 - 2007
Drove new business development through qualifying leads, building relationships and strategic sales.
Created and executed account strategies to present services to key decision makers.
Oversaw new business development and customer servicing, including cold calling, networking, marketing, lead generation and account servicing.
Identified customer needs and achieved service levels that met and exceeded expectations.
Materials Management
Rikers Island
Queens, NY
2002 - 2005
Led warehouse improvement initiatives to advance operational efficiencies.
Picked products for specific routes according to pick sheets.
Supervised material flow, storage and global order fulfillment.
Experience Specialist, Esthetician, Cosmetologist at Ulta Salon and CosmeticsExperience Specialist, Esthetician, Cosmetologist at Ulta Salon and Cosmetics