ANTHONY R. KOAM
Philadelphia,PA
Summary
Organized Team Leader builds positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Trains new hires and mentors struggling workers to achieve overall team success.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Team Lead
PMHCC
09.2015 - Current
- Maintain a compliance documentation rating of 100% each month following the documentation rating matrix
- Participate in the individual’s treatment experience by closely working with the recovering person’s care manager, therapist, psychiatrist, social worker, etc
- Integrate treatment plans with the Case Manager’s Service Plans
- Maintain a maximum caseload of 25 crisis cases.
- Arranged community initiatives to build supportive networks for improved rehabilitation.
- Assigned tasks to team members based upon individual strengths and experience, realizing productivity and workflow improvements.
Residential Counselor
Woods Services
11.2013 - 09.2015
- Carefully supervise 2-3 clients in residential unit
- Develop and assist clients with daily living, social, and leisure skills
- Implement and provide communication techniques
- Maintain effective behavior protocol according to each individual student
- Assist teacher with implementation of IEP goals and lesson plans
- Maintain professional and understanding communication with parents, teachers, and staff members
Education
B.A - Psychology
The Pennsylvania State University
Abington, PACertification
- DBHIDS- Unsung Hero award 2023
- PMHCC- The Samuel Janney Case Management Memorial 2022
Volunteer
Roslyn Fire Company 2022-Present
Skills
- Client Advocacy
- Community Outreach
- Referral Coordination
- Needs Assessment
- Documentation proficiency
- Problem-Solving
- Intervention Plans
- Organization and Multitasking
- Documentation And Reporting
- Crisis Intervention
- Positive Attitude
Timeline
Team Lead
PMHCC
09.2015 - Current
Residential Counselor
Woods Services
11.2013 - 09.2015
B.A - Psychology
The Pennsylvania State University
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