Anthony Kyle
Irmo,SC
Summary
Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Lead Vehicle Condition Assessor
CarMax
07.2021 - Current
- Developed and deployed industrial automation systems, increasing efficiency and reduce costs.
- Collaborated with cross-functional teams to develop and implement process changes.
- Monitored and optimized production processes to increase throughput and improve quality.
- Led root cause analyses to identify and address problems in industrial production.
- Coached team members in techniques necessary to complete job tasks.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Investigate and identify any structural damage and take clear photos of damage.
- Provide detailed notes for our buyers to look over when determining value of vehicle.
- Rate the vehicle based off interior and exterior damage using "Rough, Average, or Clean"
- Found multiple ways for a quicker appraisal proccess and was able to train and share tips with fellow VCA's.
Delivery Driver
UPS
04.2019 - 09.2020
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Verified accuracy of all deliveries against order forms.
Phone Salesman
Sprint
01.2018 - 12.2018
- Built relationships with customers using strong persuasion and active listening skills.
- Answered questions about company offerings with knowledgeable responses about products and services.
- Answered calls, took messages, and transferred calls to correct individuals.
- Delivered scripted sales pitch to potential customers, adjusting pitch to meet needs of specific individuals and businesses.
- Completed daily cold calling and outreach to build sales pipeline.
- Followed up with customers to solicit further sales.
Education
High School Diploma -
Henry E. Lackey High School
Indian Head, MD06.2017
Skills
- Software Application Testing
- Process Improvement Initiatives
- Job Assignments
- Production Monitoring
- Quality Control
- Task Monitoring
- Lead Identification
- Technique Optimization
- Workplace Safety
- Team Meetings
Accomplishments
Was ranked #2 in the region for the year of 2022 and was awarded Presidents Club for my Results Focus.
Timeline
Lead Vehicle Condition Assessor
CarMax
07.2021 - Current
Delivery Driver
UPS
04.2019 - 09.2020
Phone Salesman
Sprint
01.2018 - 12.2018
High School Diploma -
Henry E. Lackey High School