Anthony Lacks
West Orange,NJ
Summary
A hardworking individual with hands-on experience in emerging technologies and a passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Committed to making meaningful contributions and advancing organizational goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Event Operations Technician
Montclair State University
04.2023 - Current
- Perform all opening and closing procedures for the Conference Center including but not limited to securing the facility after an event and breaking down AV equipment
- Meet and assist with the coordination of outside vendors delivering rental equipment for the events in the conference center
- Optimized operations efficiency by streamlining processes and implementing innovative solutions.
- Demonstrated expertise in equipment operation, contributing to higher quality outputs.
Store Associate
ALDI
05.2022 - 04.2023
- Handled cash register operations accurately, balancing drawers at the end of each shift.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Resolved customer complaints with empathy and professionalism, restoring confidence in store services.
- Trained new associates in customer service protocols, enhancing team efficiency and consistency.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
Sales Associate
T.J. Maxx
08.2020 - 04.2022
- Recognized sales opportunities and cross-sell products
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to effectively build rapport and lasting relationships.
- Handled return of merchandise and complied with inventory control procedures
- Worked effectively with peers and management to meet goals and missions
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Education
Associate of Arts - Economics
Montclair State University
Montclair, NJ05-2025
High School Diploma -
West Orange High School
West Orange, NJ06-2020
Skills
- Customer service
- Problem-solving skills
- Data visualization and presentations
- Tableau software
- SQL databases
- MS Excel
- Adaptable and flexible
- Cash handling
Certification
- Microsoft Office Specialist: Excel Certification
- Code Academy: Analyze data with SQL Certification
Timeline
Event Operations Technician
Montclair State University
04.2023 - Current
Store Associate
ALDI
05.2022 - 04.2023
Sales Associate
T.J. Maxx
08.2020 - 04.2022
- Microsoft Office Specialist: Excel Certification
- Code Academy: Analyze data with SQL Certification
Associate of Arts - Economics
Montclair State University
High School Diploma -
West Orange High School
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