Anthony Ligon
Baltimore,MD
Summary
Proven achiever with experience at DoorDash, adept in enhancing customer satisfaction through meticulous and timely deliveries. Excelled in high-stress situations at Prime DrawCigars, fostering customer loyalty and managing financial transactions with precision. Skilled in navigation (hard skill) and maintaining a positive attitude (soft skill), contributing to team success and operational efficiency.
Overview
2
2
years of professional experience
Work History
Delivery Driver
DoorDash
Baltimore, MD
06.2022 - 06.2024
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
Sales Associate
Prime DrawCigars
Baltimore, MD
04.2022 - 08.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
Education
9th -
Randallstown High
Randallstown, MDSkills
- Positive Attitude
- Customer Service
- Valid Driver's License
- Teamwork and Collaboration
Timeline
Delivery Driver
DoorDash
06.2022 - 06.2024
Sales Associate
Prime DrawCigars
04.2022 - 08.2023
9th -
Randallstown High