Skilled technician with experience in repair and maintenance of computers, cellphones, tablets, and home theater equipment Excellent diagnostic and troubleshooting skills to identify problems and repair components and machines.
Overview
7
7
years of professional experience
Work History
Apple Authorized Service Provider
Geek Squad - Best Buy
10.2020 - Current
Improved customer satisfaction by providing timely and efficient repair services for Apple devices.
Maintained a high level of technical expertise, staying up-to-date with the latest Apple products and software updates.
Diagnosed and resolved complex hardware and software issues for clients, minimizing downtime and ensuring optimal device performance.
Assisted customers in setting up new devices, transferring data, and troubleshooting various issues to ensure smooth transitions to new technology.
Conducted thorough evaluations of damaged devices to determine appropriate repair solutions, saving time and resources for both the company and clients.
Managed inventory of replacement parts, maintaining adequate stock levels to meet demand without excessive overhead costs.
Machine Operator
Quail Tools
02.2019 - 12.2019
Enhanced production efficiency by performing routine machine maintenance and troubleshooting issues.
Reduced downtime by conducting regular equipment inspections and identifying necessary repairs.
Increased product quality through meticulous monitoring of machine settings and making adjustments as needed.
Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
Operated various types of machinery, contributing to the successful completion of diverse projects.
Sales Professional
Lowes Home Improvment
02.2017 - 01.2019
Increased sales revenue by identifying and targeting high-potential markets and customer segments.
Developed strategic sales plans for driving growth in key market segments, resulting in significant business expansion.
Negotiated favorable contracts with clients, securing long-term partnerships and steady revenue streams.
Built strong relationships with customers through personalized service, enhancing client loyalty and repeat business.