Safety & Operations Leadership
- Championed workplace safety initiatives, resulting in zero safety incidents while maintaining peak operational efficiency
- Led comprehensive safety compliance monitoring on FHN shift, ensuring all areas met safety tolerances
- Maintained certifications in pallet jack and forklift operations to support cross-functional operations
Performance & Process Improvement
- Consistently achieved 70+ UPH while serving as backup print PA, exceeding standard productivity metrics
- Spearheaded implementation of Inkjet PG standard Work checklist, improving shift handoff efficiency and team accountability
- Selected to lead critical inkjet maintenance initiatives, significantly improving equipment performance and reducing customer order delays
Team Development & Management
- Successfully trained and mentored 20+ new hires, developing strong team capabilities and promoting operational excellence
- Established trusted partnerships with Area Managers and Operations Management through consistent delivery of results
- Developed and implemented standardized procedures for shift compliance and handoff protocols using ATOM system
Quality & Customer Focus
- Maintained exceptional customer service levels through proactive past-due order management
- Implemented workspace organization protocols that enhanced both safety compliance and productivity
- Created and executed preventive maintenance schedules for inkjet equipment, improving customer experience metrics