Anthony Luciano
Wilmington,DE
Summary
Knowledgeable technician with solid background in field service operations and troubleshooting. Delivered impactful solutions through hands-on technical expertise and problem-solving abilities. Demonstrated proficiency in equipment maintenance and customer service, ensuring optimal performance and client satisfaction.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Service Technician
Hawks & Company
08.2018 - Current
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Diagnosed and troubleshot problems, repairing, and restoring equipment to peak performance.
- Stayed up-to-date on industry advancements through continuous learning initiatives, enhancing overall skillset and expertise.
- Reduced equipment downtime by performing regular maintenance checks and resolving potential problems.
Education
High School Diploma -
Glasgow Highschool
Newark, DECurrently in 4th Year of Night School
NCCVT HVAC Apprenticeship School
1417 Newport Rd05-2025
Skills
- Installation and Repair
- Attention to Detail
- Preventive Maintenance
- Troubleshooting ability
- Valid Driver's License
- Heavy Lifting
- Mechanical Aptitude
- Customer Relationship Management
Certification
OSHA-10
608 Universal
Crane Rigging
Timeline
Service Technician
Hawks & Company
08.2018 - Current
High School Diploma -
Glasgow Highschool
Currently in 4th Year of Night School
NCCVT HVAC Apprenticeship School