Summary
Overview
Work History
Education
Skills
Timeline
Generic

Anthony Lugo

West Hempstead,New York

Summary

Detail-oriented Health Science graduate with hands-on experience in healthcare administration and patient-centered care. Proficient in payroll systems, scheduling tools (Stafferlink, ADP), and healthcare compliance (HIPAA, HITECH, EMTALA). Demonstrated ability to support clinical operations, resolve payroll discrepancies, and enhance patient experiences through effective communication and empathetic engagement. Adept at multitasking in fast-paced environments, with strong organizational and interpersonal skills.

Overview

5
5
years of professional experience

Work History

Payroll Clerk

Specialty Professional Services
06.2022 - Current
  • Process payroll for nurses and office employees using Stafferlink, calculating wages, bonuses, and deductions, and transferring data to ADP for final processing.
  • Enter employee data (hours worked, etc.) into Stafferlink for billing and payroll purposes.
  • Collect and review time cards from Magnit and other workforce management software to verify hours for nurses and office workers.
  • Generate payroll reports for financial analysis, staff compensation decisions, and employee records tracking using Stafferlink.
  • Resolve pay discrepancies through in-person, phone, email, or mail communication, using Stafferlink to correct errors and make adjustments.

Patient and Family Centered Care Intern

NorthShore University Hospital
10.2024 - 04.2025
  • Conducted patient rounding to ensure needs were met and provided items such as toiletries, socks, soaps, and magazines.
  • Participated in the Hospital Elder Life Program (HELP), providing specialized rounding for geriatric patients (65+).
  • Addressed patient questions and concerns, assisting with care needs, parking, and contacting medical teams.
  • Attended bed meetings to review daily and weekly analytics, including patient admissions and discharges.
  • Served as an Emergency Department Ambassador, supplying sleep kits and discharge cards to facilitate the discharge process.

Backroom Associate

HomeGoods
10.2020 - 05.2021
  • Conducted patient rounding to ensure needs were met and provided items such as toiletries, socks, soaps, and magazines.
  • Participated in the Hospital Elder Life Program (HELP), providing specialized rounding for geriatric patients (65+).
  • Addressed patient questions and concerns, assisting with care needs, parking, and contacting medical teams.
  • Attended bed meetings to review daily and weekly analytics, including patient admissions and discharges.
  • Served as an Emergency Department Ambassador, supplying sleep kits and discharge cards to facilitate the discharge process.

Education

Health Sciences

Hofstra University
Hempstead, NY
05-2025

Skills

  • Data entry
  • Payroll processing
  • Administrative support
  • Payroll software
  • Basic functions in Excel
  • Healthcare compliance
  • Patient care coordination
  • Customer service
  • Teamwork and collaboration
  • Dependable and adaptable
  • Time management abilities
  • Microsoft office

Timeline

Patient and Family Centered Care Intern

NorthShore University Hospital
10.2024 - 04.2025

Payroll Clerk

Specialty Professional Services
06.2022 - Current

Backroom Associate

HomeGoods
10.2020 - 05.2021

Health Sciences

Hofstra University

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