I'm just a Hobbist
Anthony Majit-Canning
Oviedo,FL
Summary
Logical Transportation Manager with 10 plus-year background overseeing shipment coordination. Highly talented in efficiency planning, cost reduction and budget control. Outstanding problem-solving and critical thinking skills. Serves as point-of-contact for all transportation-related inquiries and issues.
Overview
11
11
years of professional experience
2
2
Languages
Work History
Driver Manager
Mega Trucking
Miami, FL
10.2019 - 04.2024
- Increased customer satisfaction by addressing concerns promptly and providing regular updates on delivery status.
- She maintained accurate records of driver hours, vehicle maintenance, and fuel costs for thorough fleet management.
- Developed and maintained long-term, positive relationships with assigned drivers to enhance morale and productivity.
- Enhanced driver performance by implementing effective training programs and coaching sessions.
- Reduced accidents and safety incidents through rigorous driver behavior monitoring and adherence to safety protocols.
- Managed 40-50 Owner operators across Florida
Dispatch Manager
CEMEX/ NewLine Transport
Miami, FL
07.2015 - 05.2019
- Managed a team of dispatchers, fostering a collaborative work environment to ensure smooth operations.
- Promoted safety culture among drivers by reinforcing compliance with regulations and conducting regular safety meetings.
- Enhanced customer satisfaction by addressing issues promptly and providing accurate delivery updates.
- Improved dispatch efficiency by implementing new scheduling and routing strategies.
- Developed contingency plans for unexpected events, minimizing disruptions to daily operations.
- Conferred with customers to address questions, problems, and requests for service or equipment to allocate dispatch coverage during peak service times and during employee shortages.
- Drove sales by delivering expert customer service support for escalated, ongoing, or specialized issues.
- Managed 3 Departments Compliance, Dispatch, and Safety 25 employees and 200 plus owner-operators
Dispatch Manager
The Salvation Army ARC
Miami, FL
10.2013 - 03.2015
- Coordinated with maintenance teams to establish preventive maintenance schedules for fleet vehicles.
- Supported the implementation of new technology systems designed to enhance dispatch operations' overall efficiency and effectiveness.
- Conducted regular performance reviews for dispatch personnel, identifying areas for improvement and growth opportunities.
- Recruited, interviewed, and selected employees in compliance with hiring practices and minimum standards of qualification and recommended personnel for promotion, demotion, or reclassification to meet staffing requirements.
- Monitored vehicle locations to coordinate timely arrivals.
- Received new orders, prepared documentation, and assigned personnel.
- Tracked Donation Services, managed 8 employees and 25 volunteers, and integrated technology into the planning process.
Education
High School Diploma -
Sequoia High School
Redwood City, CA05.2003
Skills
- Customer Service
- Strong leadership qualities
- Empathy and patience
- Safety Procedures
- FDOT Compliance knowledge
- Training Program Development
- Budget Management Experience
- Route Management
- Critical Thinking
- Team Collaboration
- Logistics Planning
- Profit and Loss Management
Quote
To know what is right and not to do it is the worst cowardice.
Confucius
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests
Timeline
Driver Manager
Mega Trucking
10.2019 - 04.2024
Dispatch Manager
CEMEX/ NewLine Transport
07.2015 - 05.2019
Dispatch Manager
The Salvation Army ARC
10.2013 - 03.2015
High School Diploma -
Sequoia High School