Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Sales Representative
Cutco Cutlery
03.2024 - Current
Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
Generated additional sales opportunities with upselling and cross-selling techniques.
Expanded customer base through cold calling, networking, and relationship building.
Increased sales revenue by identifying and targeting high-potential accounts.
Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
Food Delivery Driver
Door Dash
03.2019 - Current
Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
Utilized GPS systems effectively for accurate routing and delivery time estimates.
Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
Navigated efficiently through various routes for timely food deliveries.
Enhanced customer satisfaction by delivering orders promptly and accurately.
Verified orders prior to completing deliveries to avoid customer complaints.
Kept delivery vehicle clean and neat to maintain company's professional reputation.
Drove continuously during shifts, meet deadlines, and achieved high customer satisfaction ratings.
Increased repeat business by providing friendly and professional service to customers.
Delivered orders to customers to drive full satisfaction.
Teacher's Aide Volunteer
High Road Southern Of York School
03.2023 - 09.2023
Supported student learning objectives through personalized and small-group assistance.
Maintained safety and security by overseeing students in recess environments.
Supervised students on field trips for safety and proper behavior in public settings.
Took daily attendance, notifying classroom teacher immediately of student absences.
Studied and implemented latest information on specific subjects and learning strategies.
Enforced rules and instructions to maintain discipline.
Store Team Member
Walmart
08.2022 - 03.2023
Maintained productive, efficient approach to all tasks.
Worked different stations to provide optimal coverage and meet production goals.
Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Learned all required tasks quickly to maximize performance.
Assisted with inventory counts and stocking of merchandise.
Assisted customers in selecting merchandise best suited to needs.
Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Used in-store system to locate inventory and place special orders for customers.
Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
Maintained general knowledge of departments to help customers quickly locate products and merchandise.
Driver, Warehouse Orders
Amazon
03.2020 - 06.2022
Maintained safe driving records by strictly following traffic rules and regulations.
Loaded and unloaded trucks using pallet jacks or forklifts when required, ensuring proper handling of items.
Enhanced customer satisfaction with timely deliveries and professional communication during pickups and dropoffs.
Collaborated with warehouse staff for efficient loading and unloading of cargo, minimizing delays in the supply chain process.
Obtained signatures upon delivery completion, confirming receipt of goods by customers in a timely manner.
Efficiently navigated various types of vehicles through different road conditions, maintaining safety standards throughout all trips.
Managed time efficiently while on the road to meet strict deadlines for multiple deliveries per shift.
Improved delivery efficiency by optimizing routes and adhering to schedules.
Utilized GPS navigation systems effectively for precise route guidance and seamless transport between destinations.
Loaded truck and properly secured items to prevent damage for deliveries.
Operated vehicle safely in highly congested areas with no traffic violations.
Delivered packages to customer doorsteps and business offices.
Completed on-time deliveries by choosing best and most efficient routes.
Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
Expedited deliveries to meet customer deadlines and requirements.
Maintained upbeat, positive attitude in busy, customer-focused environment.
Completed rush deliveries on tight timetables to satisfy customer needs.
Determined quickest and safest routes for delivery by using effective planning and organizational skills.
Documented mileage, deliveries, pickups, customer issues and damages.
Successfully avoided time delivery delays by carefully planning best routes.
Used two-way radios to stay in contact with dispatch and receive last-minute instruction changes.
Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
Warehouse Worker
ES3 LLC
03.2018 - 09.2018
Checked packages and merchandise for damage and notified vendors.
Loaded, unloaded, and moved material to and from storage and production areas.
Performed general housekeeping and cleaning tasks.
Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
Achieved timely dispatch of orders using effective time management strategies during the picking process.
Loaded and unloaded materials onto and off of trucks for fast shipment.
Maintained clean, orderly work environment free of hazards.
Assisted in receiving, stocking and distribution of merchandise.
Unpacked and repacked items in different quantities and configurations for shipment.