Anthony Martini
Spotsylvania,VA
Summary
Compassionate Financial Aid Officer with [Number] years of helping students reach full potential through education. Eager to connect prospective applicants with underutilized governmental and private aid programs. Dedicated to enhancing institutions' incoming student body diversity by maximizing financial contributions for deserving students.
Overview
6
6
years of professional experience
Work History
Financial Aid Advisor
Strayer University
11.2019 - Current
- Develop and finalize student financial aid plans consistent with financial planning policies and procedures and with Federal/State regulations for awarding aid.
- Ensured compliance with state, federal, and institutional regulations governing the distribution of financial aid by maintaining up-to-date knowledge of all relevant policies and procedures.
- POC for any student escalations involving third party forms and/or requirement’s status.
- Managed the disbursement of student loans, grants, and scholarships, ensuring timely payment of tuition and fees.
- Assign and manage daily email assignments to my team and/or other senior representatives to manage email volume.
- Educated students on various federal, state, and institutional grant programs, helping them make informed choices about financing their education.
- Provided exceptional customer service to students, parents, faculty, and staff seeking assistance with financial aid matters.
- Counsel students on all acceptances and program details related directly to the student financial plan.
- Collaborated with both, Financial Aid and Verification, on developing templates for students affected by any updates and/or changes.
- Developed templates for anticipated student responses i.e., campaign emails/texts sent to students.
- Developed the third party form completion request requirement with the Financial Aid Team with guidelines on how the student can submit the form and when will be reviewed/completed by the Financial Aid Team.
- Developed and manage email and text scripts for student interactions.
- Cooperated with management and fellow employees in developing effective training procedures.
Inside Sales Representative (ISR)
Yelp Advertising
10.2018 - 03.2019
- Directly responsible for selling advertising space on Yelp to local businesses across the US and Canada
- Educate, strategize, and successfully sell Yelp advertising programs through a high volume of outbound sales calls
- Became an expert in Yelp’s advertising solutions, and adapt product recommendations quickly to suit client needs
- Asked analytical questions and overcame customer objections to meet customer needs
- Stayed organized and managed my time effectively in order to complete my daily goals.
Education
Bachelor's Degree - Business Administration
University of Mary Washington
Fredericksburg, VABachelor’s Degree - Information Technology
Strayer University
Herdon, VA09.2025
Skills
- Python
- Java
- Microsoft Office (Word, Excel, PowerPoint, One Note, Salesforce)
Coursework
- Computer Science 110 & 220
- Marketing Strategy
- Project Management
- Marketing project leader
- Business communication
Timeline
Financial Aid Advisor
Strayer University
11.2019 - Current
Inside Sales Representative (ISR)
Yelp Advertising
10.2018 - 03.2019
Bachelor's Degree - Business Administration
University of Mary Washington
Bachelor’s Degree - Information Technology
Strayer University