Anthony Maurer
Middleburg,PA
Overview
4
4
years of professional experience
Work History
Customer Care Associate
Geisinger Health Plan
02.2024 - Current
- Delivered accurate information to members, and providers in a fast-paced call center, maintaining high-quality customer care standards.
- Supported internal processes through organized call documentation and adherence to policies.
- Applied critical thinking to address and resolve complex inquiries efficiently.
Sales Associate
Sheetz
07.2021 - 02.2024
- Provided customer support via phone and in-person while multitasking in a high-energy retail environment.
- Prioritized tasks and maintained workflow efficiency under pressure.
- Demonstrated initiative and responsibility, helping to complete store-level tasks and assist team members.
Education
Associate degree - Computer Info Systems
Harrisburg Area Community College
Harrisburg, PA05.2023
Skills
- Database Design, and Configuration Skills
- Experience with SQL, and DDL
- Can Type 40-60 words per minute
- Well Organized
- Security and Networking knowledge
- Experienced with Microsoft Office
Timeline
Customer Care Associate
Geisinger Health Plan
02.2024 - Current
Sales Associate
Sheetz
07.2021 - 02.2024
Associate degree - Computer Info Systems
Harrisburg Area Community College
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