Overview
Work History
Education
Skills
Timeline
Generic

Anthony Maurer

Middleburg,PA

Overview

4
4
years of professional experience

Work History

Customer Care Associate

Geisinger Health Plan
02.2024 - Current
  • Delivered accurate information to members, and providers in a fast-paced call center, maintaining high-quality customer care standards.
  • Supported internal processes through organized call documentation and adherence to policies.
  • Applied critical thinking to address and resolve complex inquiries efficiently.

Sales Associate

Sheetz
07.2021 - 02.2024
  • Provided customer support via phone and in-person while multitasking in a high-energy retail environment.
  • Prioritized tasks and maintained workflow efficiency under pressure.
  • Demonstrated initiative and responsibility, helping to complete store-level tasks and assist team members.

Education

Associate degree - Computer Info Systems

Harrisburg Area Community College
Harrisburg, PA
05.2023

Skills

  • Database Design, and Configuration Skills
  • Experience with SQL, and DDL
  • Can Type 40-60 words per minute
  • Well Organized
  • Security and Networking knowledge
  • Experienced with Microsoft Office

Timeline

Customer Care Associate

Geisinger Health Plan
02.2024 - Current

Sales Associate

Sheetz
07.2021 - 02.2024

Associate degree - Computer Info Systems

Harrisburg Area Community College

Similar Profiles

CREATE PROFILE
Anthony Maurer