Anthony Mckelvey
Wendys Restaurant
Palm Harbor,FL
1
Certification
10
years of professional experience
Reliable and adaptable professional with experience in restaurant and retail environments. Strong in customer service, cash handling, and teamwork, with a proven ability to support smooth operations and resolve issues quickly. Focused on creating positive guest experiences and dependable team performance.
Work History
Shift Manager
3 Months- Supervised crew during shifts, maintaining service speed, food quality, and guest satisfaction
- Coordinated opening and closing procedures, securing cash, equipment, and restaurant readiness
- Trained new team members on station procedures, safety practices, and customer service standards
- Evaluated shift performance, communicated priorities, and supported consistent team accountability
- Trained and mentored new employees to maximize team performance.
- Promoted a positive work environment through open communication and constructive feedback.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Played an essential role in achieving store goals through strategic planning alongside upper management during regular meetings.
Wendy's Crew Member
8 Years 6 Months- Adapted quickly to changing priorities while maintaining speed and consistency
- Accurately operated cash register to process customer payments.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Delivered exceptional service as illustrated through multiple positive surveys.
Walmart Associate
1 Year 11 Months- Trained new associates on stocking, zoning, and front-end procedures.
- Resolved customer concerns using product knowledge, store policies, and courteous service.
- Maintained accurate shelf organization, pricing, and merchandise presentation across assigned departments.
- Inspected freight, rotated merchandise, and reduced shrink through proper handling and labeling.
- Improved daily workflow by prioritizing tasks, assisting teammates, and maintaining consistent store standards.
- Developed strong rapport with customers and created positive impression of business.
- Used in-store system to locate inventory and place special orders for customers.
- Coordinated inventory replenishment, backroom organization, and out-of-stock recovery to support availability.
Crew Member
4 Months- Prepared cheesesteaks, fries, and beverages following restaurant quality standards.
- Operated POS system to process orders accurately and handle cash payments.
- Maintained clean workstations, dining areas, and equipment throughout shifts.
- Assisted teammates with order accuracy, line coordination, and guest service.
- Resolved basic customer concerns promptly to support positive dining experience.
- Learned menu procedures, kitchen workflows, and sanitation requirements quickly.
Education
High School Diploma
Skills
Cash handling
Decision-making
Employee training
Accurate money handling
Opening and closing procedures
Handling customer complaints
Training and mentoring
Delegating work
Flexible schedule
Customer service focus
Punctual and reliable
Teamwork and collaboration
Certification
Servsafe certified as of 2026.
Timeline
Shift Manager
Wendys Restaurant
04.2026 - 07.2026Read More
Walmart Associate
Walmart
08.2023 - 07.2025Read More
Wendy's Crew Member
Wendys Restaurant
10.2017 - 04.2026Read More
Crew Member
Charleys Philly Cheese Steak
06.2016 - 10.2016Read More
Fountain Fort Carson High School
High School Diploma
Read More