Summary
Overview
Work History
Education
Skills
Timeline
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Anthony Medrano

Edinburg

Summary

Manufacturing student with a strong foundation in Computer-Aided Drafting and Design (CADD) and over 20 years of experience in the United States Marine Corps and Department of Veterans Affairs. Background as a Platoon Sergeant developed leadership and discipline, while experience as a Senior Veterans Service Representative enhanced analytical skills and system navigation. Proficient in AutoCAD, capable of producing detailed manufacturing and architectural drawings, and skilled in regulatory compliance. Seeking externship to apply technical education in manufacturing and contribute to process improvement and quality control initiatives.

Overview

28
28
years of professional experience

Work History

Administrative Assistant

Cuyamaca College
El Cajon
08.2023 - 06.2025
  • Coordinated schedules and managed calendars for school counselors, optimizing meeting efficiency.
  • Crafted internal communications to maintain clarity and enhance team collaboration.
  • Directed incoming inquiries to appropriate personnel, improving response times and issue resolution.
  • Managed confidential files with precision, safeguarding sensitive information and ensuring compliance.
  • Ensured accurate certification and timely processing of education benefits for Veterans.

SENIOR VETERANS SERVICE REPRESENTATIVE (AUTHORIZER) (CA) GS-11

Department of Veterans Affairs
San Diego
08.2018 - 02.2021
  • Analyze complex claims and determine eligibility for various veterans' benefits.
  • Provide guidance and support to veterans and their families regarding the claims process.
  • Collaborate with other departments to ensure accurate and timely processing of claims.
  • Maintain detailed records and documentation of claims decisions.
  • Stay updated on changes in policies and regulations affecting veterans' benefits.
  • Experience in veteran services or a related field.
  • Strong analytical and communication skills.
  • Knowledge of federal laws and regulations pertaining to veteran benefits.
  • Ability to work independently and as part of a team.

SENIOR VETERANS SERVICE REPRESENTATIVE (CA) GS-10

Department of Veterans Affairs
San Diego
04.2015 - 08.2018
  • Review and process claims for veterans' benefits, including disability and education claims.
  • Communicate effectively with veterans and their families to explain the claims process and eligibility requirements.
  • Conduct interviews and gather necessary documentation to support claims.
  • Collaborate with various departments to facilitate claims processing and resolution.
  • Maintain accurate records of interactions and claims decisions.
  • Prior experience in veterans' services or a related field.
  • Strong analytical skills and attention to detail.
  • Excellent verbal and written communication abilities.
  • Familiarity with federal laws and regulations governing veterans' benefits.

CLAIMS ASSISTANT (CA) GS-6

Department of Veterans Affairs
San Diego
12.2008 - 03.2015
  • Support veterans by providing information on the claims process and benefits available.
  • Assist in reviewing and organizing claim files and documentation.
  • Input data into the claims processing system accurately and efficiently.
  • Communicate with veterans, their families, and other departments to gather information and clarify details.
  • Maintain records and assist in tracking the status of claims.
  • Experience in customer service or administrative support, preferably in a related field.
  • Strong attention to detail and organizational skills.
  • Good communication skills, both written and verbal.
  • Basic understanding of veterans' benefits programs is a plus.

PLATOON SERGEANT

United States Marine Corps
San Diego
06.1997 - 11.2012
  • Provide guidance, mentorship, and support to junior Marines, fostering their professional development.
  • Plan, conduct, and supervise training exercises to ensure that all Marines are prepared for missions and meet required standards.
  • Enforce Marine Corps standards of conduct and discipline, addressing issues promptly and fairly.
  • Assist in planning and executing missions, ensuring all Marines understand their roles and responsibilities.
  • Manage administrative tasks related to personnel, including performance evaluations and counseling sessions.
  • Typically, a Platoon Sergeant holds the rank of Staff Sergeant (E-6) or higher.
  • Significant experience in the Marine Corps, including time served in various leadership roles.
  • Strong communication, organizational, and problem-solving skills.

Education

CADD-BUILDING DESIGN INDUSTRY -

Cuyamaca College
El Cajon

Skills

  • Mentorship
  • Decision-making
  • Verbal communication
  • Written communication
  • Team building
  • Conflict resolution
  • Operational planning
  • Training development
  • Time management
  • Administrative skills
  • Physical fitness
  • Stress management
  • Flexibility

Timeline

Administrative Assistant

Cuyamaca College
08.2023 - 06.2025

SENIOR VETERANS SERVICE REPRESENTATIVE (AUTHORIZER) (CA) GS-11

Department of Veterans Affairs
08.2018 - 02.2021

SENIOR VETERANS SERVICE REPRESENTATIVE (CA) GS-10

Department of Veterans Affairs
04.2015 - 08.2018

CLAIMS ASSISTANT (CA) GS-6

Department of Veterans Affairs
12.2008 - 03.2015

PLATOON SERGEANT

United States Marine Corps
06.1997 - 11.2012

CADD-BUILDING DESIGN INDUSTRY -

Cuyamaca College

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Anthony Medrano