Luis Anthony Mejia
Albuquerque,NM
Summary
Accomplished Assistant Store Manager skilled at building atmosphere of collaboration and performance excellence to provide every customer with exceptional experiences and promote brand loyalty. Effectively oversee and align processes with dynamic conditions while increasing efficiency and maximizing profits. Motivational leader skilled at building relationships with customers, employees and senior management.
Overview
8
8
years of professional experience
Work History
Assistant Store Manager
The Buckle
Clovis, NM
07.2020 - Current
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Surpassed business targets regularly through employee engagement and forward-thinking planning. Resulting in an increase in sales by 81%. Producing an additional $500,000 in direct sales.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
Salesperson
Power Ford
Albuquerque, NM
02.2018 - 08.2019
- Built long lasting relationships with an average of 12 customers per month.
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Negotiated purchase prices and explained sales, warranty and optional products.
Technology Lead
Sam's Club
Albuquerque, NM
10.2016 - 02.2018
- Managed and motivated project teams to promote collaboration and keep members on-task and productive. Completing 5 large projects on a weekly basis.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
Education
Bachelor of Arts - Business Administration
Eastern New Mexico University
Portales, NM05.2022
Skills
- Providing Feedback
- Guest Relations
- Payroll Operations
- Regulatory Compliance
- Interviewing and Hiring
- Business Relationship Management
Timeline
Assistant Store Manager
The Buckle
07.2020 - Current
Salesperson
Power Ford
02.2018 - 08.2019
Technology Lead
Sam's Club
10.2016 - 02.2018
Bachelor of Arts - Business Administration
Eastern New Mexico University