Anthony Melchiori
IT Technician
Middletown,NY
Summary
Seasoned Operations Manager and talented leader with 7 years of experience. Looking to break into IT security with a strong desire to learn develop my skills.
Overview
1
1
Certification
2
2
years of post-secondary education
10
10
years of professional experience
Work History
Manager of Operations
Luxury Vault LLC
MIDDLETOWN, United States
08.2018 - Current
- Devised processes to boost long-term business success and increase profit levels.
- Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
- Coordinated policies and procedures to target current and future needs of organization.
- Conducted orientation sessions and organized on-the-job training for new hires.
Sales Manager
Sleep Inn And Suites
MIDDLETOWN, NY
01.2016 - 08.2018
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Developed strategic relationships with key suppliers and clients to foster profitable business initiatives.
- Developed employee skills development guidelines to deliver best-in-class customer experience.
Sales Manager
Silver Leaf Resorts
Albany, NY
01.2012 - 01.2016
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Exceeded targets by building, directing and motivating high-performing sales team.
- Executed successful promotional events and trade shows.
IT Technician
Middletown Board Of Education
MIDDLETOWN, NY
03.2011 - 09.2011
- Performed maintenance tasks on PCs, networks and mobile devices.
- Set up PCs, projectors, and microphones for use in video conferencing rooms.
- Refurbished PC systems and peripherals such as monitors, networking equipment, printers and more.
Education
Associate of Applied Science - Business Management
SUNY Orange
Middletown, NY 09.2016 - 05.2018
Skills
Customer service
Excellent attention to detail
Fast learner
Highly dependable
Team player
Certification
CompTIA Security+ Certified
Timeline
CompTIA Security+ Certified
07-2021
Manager of Operations
Luxury Vault LLC
08.2018 - Current
Associate of Applied Science - Business Management
SUNY Orange
09.2016 - 05.2018
Sales Manager
Sleep Inn And Suites
01.2016 - 08.2018
Sales Manager
Silver Leaf Resorts
01.2012 - 01.2016
IT Technician
Middletown Board Of Education
03.2011 - 09.2011