Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Nadiia Vysotska

Bristol,Rhode Island

Summary

Highly motivated and detail-oriented. Proven ability to handle diverse customer inquiries, resolve complaints efficiently, and maintain high customer satisfaction. Skilled in communication, problem-solving, and multitasking, with a strong ability to work independently and in team settings. Committed to creating positive customer experiences and fostering long-term relationships.

Overview

1
1
year of professional experience

Work History

Manager of Operations

Ukraine United LLC
Middletown, Rhode Island
08.2023 - 07.2024
  • Created and managed budgets for operational departments and monitored progress against goals.
  • Provided leadership and direction to staff members to ensure successful completion of projects on time and within budget.
  • Established, maintained, and enforced organizational standards of performance, quality, and safety compliance.
  • Managed day-to-day operations while ensuring high levels of customer satisfaction were met at all times.

Education

Bachelor of Science - Cybersecurity And Networking

Roger Williams University
Bristol, RI
05-2027

High School Diploma -

Middletown High School
Middletown, RI
06-2023

Skills

  • Business Planning
  • Customer Retention
  • Complaint resolution
  • Call Management
  • Consultative Sales
  • Inbound and Outbound Calling
  • Customer Needs Assessment
  • Payment Processing
  • Order Processing
  • Promotional support
  • Reliable and punctual
  • Problem-Solving
  • Merchandising understanding
  • Exceptional customer service
  • Multi-tasking strength
  • Listening Skills
  • Conflict Resolution
  • Customer Service

Languages

Russian
Native/ Bilingual
Ukrainian
Native/ Bilingual

Timeline

Manager of Operations

Ukraine United LLC
08.2023 - 07.2024

Bachelor of Science - Cybersecurity And Networking

Roger Williams University

High School Diploma -

Middletown High School

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Nadiia Vysotska