Anthony Miceli
Saint Joseph,MI
Summary
Seasoned Claims Supervisor with a proven track record at Gallagher Bassett Services Inc., adept in claims management expertise and mentoring teams. Excelled in handling high-profile claims for Google Alphabet, showcasing deep dive data analysis and liability management. Demonstrates exceptional performance monitoring and quality assurance, ensuring optimal team productivity and client satisfaction.
Overview
16
16
years of professional experience
Work History
Claims Supervisor
Gallagher Bassett Services Inc.
Downers Grove, IL
11.2019 - 01.2025
- Managed a team of six liability adjusters.
- Managed claims on behalf of Google Alphabet and Google Fiber.
- Managed municipality claims. Litigated and non-litigated.
- Responsible for mentoring and developing adjuster performance.
- Responsible for managing pending and closure opportunities.
- Conducted monthly client file reviews.
Claims Manager
Whirlpool Corporation World Headquarters
Benton Harbor, MI
01.2009 - 11.2017
- Managed a group of twenty-one liability adjusters.
- Managed nationwide product liability claims, as well as injuries resulting from product allegations.
- Managed cause and origin investigations.
- Managed product inspections and coordinated with various component engineers.
- Deep dive data analysis skills.
Education
Bachelor of Arts - American History
Loyola University of Chicago
Chicago, IL05-1990
Skills
- Claims management expertise
- Insurance policy sales
- Policy interpretation
- Liability management
- Performance monitoring
- Quality assurance
Timeline
Claims Supervisor
Gallagher Bassett Services Inc.
11.2019 - 01.2025
Claims Manager
Whirlpool Corporation World Headquarters
01.2009 - 11.2017
Bachelor of Arts - American History
Loyola University of Chicago
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