Anthony MIller
Milford,NY
Summary
Accomplished Resident Manager with a proven track record at The Michaels Organization, enhancing tenant satisfaction and minimizing vacancy rates. Expert in property management and building maintenance, with a knack for vendor coordination and fostering teamwork. Demonstrates meticulous attention to detail and a commitment to upholding Fair Housing Regulations, ensuring operational excellence in real estate management. Responsible Property Manager committed to ensuring safe and comfortable environment for residents as well as advocating for needs of building . Thorough team contributor with strong organizational capabilities.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Resident Manager
The Michaels Organization
Liberty, NY
10.2023 - Current
- Oversaw move-in/move-out processes to ensure seamless transitions while minimizing vacancy periods.
- Supervised maintenance staff, providing guidance on work priorities and ensuring completion of tasks on schedule.
- Reported and documented maintenance requests and scheduled appropriate services.
- Provided for peaceful and safe tenant relations through complaint management and conflict resolution.
- Delivered emergency 24-hour on-call service for tenants on building issues.
Superintendent
Devon Management
Monticello, NY
03.2021 - 10.2023
- Installed various home appliances to improve client comfort and convenience.
- Maintained high levels of quality control with meticulous attention to detail in all performed tasks.
- Performed basic electrical work and plumbing repairs such as installing new toilets, removing electrical wires, unclogging drains, and maintaining gutters.
- Safely and effectively handled wide range of cleaning products and solutions.
- Executed tasks within time and budget constraints.
Porter/handyman
Brown Harris Stevens
57th 7th Newyork NY
01.2018 - 03.2021
- Communicated with coworkers and managers about completed duties.
- Maintained a strong work ethic and punctuality, consistently arriving on time and prepared for each shift.
- Maintained a clean and welcoming environment for guests through regular cleaning of lobby, hallways, and restrooms.
- Performed cleaning and maintenance duties as directed.
- Improved overall cleanliness standards within the property by performing routine maintenance tasks such as changing light bulbs, fixing minor repairs, or reporting larger issues to management.
Doorman
Douglas Elliman
1050 Park Ave. New York NY
02.2017 - 03.2018
- Maintained a welcoming environment for residents and guests through courteous greetings and assistance.
- Responded to resident complaints, questions, concerns and suggestions and conducted quality assurance follow-up to building issues and inquiries.
- Established trust with residents through consistent reliability, professionalism, and attention to detail in all tasks performed.
- Coordinated with vendors for deliveries or services, ensuring minimal disruption to residents'' routines.
- Collaborated with building management to address resident concerns quickly and effectively.
Education
High School Diploma -
Delaware Valley High School
Milford, PASkills
- Rent collection
- Fair Housing Regulations
- Property Inspections
- Property Management
- Building Maintenance
- Vendor coordination
- Yardi , Building links ,Realpage software's
- Teamwork and Collaboration
- Attention to Detail
- Real Estate Law
Certification
- Tools of the trade
- Bedbug prevention
- basic electrical
Timeline
Resident Manager
The Michaels Organization
10.2023 - Current
Superintendent
Devon Management
03.2021 - 10.2023
Porter/handyman
Brown Harris Stevens
01.2018 - 03.2021
Doorman
Douglas Elliman
02.2017 - 03.2018
High School Diploma -
Delaware Valley High School