Anthony Mitchell
Boca Raton,FL
Summary
A dedicated college graduate with a desire to use his skills and experience for an entry level position in municipal government and other administrative roles.
Overview
7
7
years of professional experience
Work History
Manager
Poke Company
05.2024 - Current
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Manages store operations from open to close, maintains product, ensures compliance with sanitation and food safety standards, and identifies solutions to customer issues.
- Maintains employee morale and cohesion for 10 employees. Ensure tasks are accomplished in a timely and effective manner.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Trained and mentored new employees to maximize team performance.
- Inventoried materials on weekly basis to identify and resolve discrepancies, maintaining highly accurate and current records.
Accounts Manager
Infinity Management Group
09.2023 - 01.2024
- Promoted to accounts manager within two months of starting with the company.
- Built, managed, and developed other personnel, provided coaching and mentorship, and conducted performance evaluations.
- Assisted in running managerial meetings.
- Built relationships with customers and community to promote long term business growth.
- Presented professional image consistent with company's brand values.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Contributed to team objectives in fast-paced environment.
Assistant Manager
620 Subs N' Salads
01.2021 - 05.2023
- Was responsible for handling cash nightly and conducting store maintenance.
- Generated repeat business through exceptional customer service, served approximately 90 customers daily.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Manager
Brendy's Ice Cream
05.2018 - 01.2021
- Was responsible for handling cash, conducting store maintenance, and scheduling other staff.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Established team priorities, maintained schedules and monitored performance.
Education
Bachelor - Public Administration Management
Florida Atlantic University
Boca Raton12-2023
Skills
- Microsoft Office Suite
- Public Speaking
- People Skills
- Team Cooperation and Leadership
Accomplishments
Eagle Scout Boy Scouts of America November 2017
The President's Volunteer Service Award. Ameri Corps May 2016
Awarded for over 100 hours of community service.
Timeline
Manager
Poke Company
05.2024 - Current
Accounts Manager
Infinity Management Group
09.2023 - 01.2024
Assistant Manager
620 Subs N' Salads
01.2021 - 05.2023
Manager
Brendy's Ice Cream
05.2018 - 01.2021
Bachelor - Public Administration Management
Florida Atlantic University
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