Anthony Molina
Old Bridge
Summary
Knowledgeable and dedicated customer service professional with extensive experience in the service industry. Solid team player with outgoing and positive skills. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Passion in learning new things and taking on new tasks.
Overview
3
3
years of professional experience
Work History
Customer Service Clerk
Costco
04.2024 - 11.2024
- Contributed to a positive work environment through effective communication and teamwork among colleagues.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Assisted in training new customer service clerks, sharing best practices and providing guidance as needed.
- Issued receipts and processed refunds, credits, or exchanges.
- Provided thorough product knowledge to assist customers in making informed decisions on purchases.
- Built strong relationships with customers, fostering trust and loyalty through exceptional service.
Front End Associate
Walmart
05.2022 - 10.2023
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
Education
No Degree - Business Management
Middlesex County College
Edison, NJ05-2026
High School Diploma -
Old Bridge High School
Old Bridge06-2024
Skills
- Record preparation
- Payment processing
- Customer service excellence
- Product knowledge
- Fast Learner
- Adaptable
- Data collection
Languages
English
Native or Bilingual
Timeline
Customer Service Clerk
Costco
04.2024 - 11.2024
Front End Associate
Walmart
05.2022 - 10.2023
No Degree - Business Management
Middlesex County College
High School Diploma -
Old Bridge High School