Anthony Montalvo
Perris,CA
Summary
Accomplished Certified Pest Control Technician with a proven track record at Patton State Hospital, enhancing customer satisfaction through expert resolution of pest issues and exceptional service. Skilled in integrated pest management and fostering client trust, I excel in safety adherence and effective communication, significantly contributing to workplace positivity and client loyalty.
Overview
2024
2024
years of professional experience
Work History
Certified Pest Control Technician
Patton State Hospital
- Improved customer satisfaction by promptly addressing and resolving pest control issues.
- Developed strong relationships with clients, fostering trust and loyalty through exceptional customer service.
- Streamlined record-keeping by consistently updating client information in the database after each service appointment.
- Promoted safety within the workplace and on job sites by strictly adhering to company policies and OSHA regulations.
- Elevated customer experience with prompt follow-ups after treatments, ensuring their satisfaction and addressing any lingering concerns.
- Contributed to a positive work environment through punctuality, professionalism, cooperation with coworkers, and a strong work ethic.
- Demonstrated versatility in handling a wide range of pests, tailoring treatment methods accordingly for optimal results.
Certified Pest Control Technician
Corkys Pest Control
02.2013 - 05.2023
- Boosted customer experience by efficiently managing pest-related challenges.
- Developed strong relationships with clients, fostering trust and loyalty through exceptional customer service.
- Performed detailed site assessments to identify potential pest-related risks or hazards before initiating treatments.
- Maintained clean, organized, and well-stocked company vehicles, ensuring optimal performance of equipment during service appointments.
- Strengthened team collaboration by actively participating in staff meetings and sharing insights about effective pest management strategies.
- Increased client retention through thorough inspections and customized pest management plans.
- Boosted sales revenue by upselling additional services when appropriate based on customers'' needs and concerns.
- Succesfully conducted integrated pest management practices in residential, commercial and industrial settings.
Pest Control Technician
Gopher Patrol
07.2009 - 02.2013
- Applied pesticides to inside and outside of structures utilizing company protocols.
- Upheld high standards of professionalism, maintaining a clean appearance and courteous demeanor while interacting with clients.
- Educated and advised customers on preventive measures to reduce pest infestations.
- Conducted property and building walk-throughs to assess conditions, identify infestations, and isolate sources.
Pest Control Technician
Antimite Termite And Pest Management
02.2002 - 02.2009
Education
High School Diploma - General Studies
San Bernardino High School
Sanborn, ND05.1994
Skills
- Rodent control
- Sanitation practices
- Structural repair
- Chemical safety
- Integrated pest management
- Wildlife trapping
- Bed bug extermination
- Public health
Timeline
Certified Pest Control Technician
Corkys Pest Control
02.2013 - 05.2023
Pest Control Technician
Gopher Patrol
07.2009 - 02.2013
Pest Control Technician
Antimite Termite And Pest Management
02.2002 - 02.2009
Certified Pest Control Technician
Patton State Hospital
High School Diploma - General Studies
San Bernardino High School
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