Anthony Monteleone
Hillsboro,OR
Summary
Experienced Sales Operations Specialist with over six years of experience in the Outdoor/Fitness Industry. Excellent reputation for resolving problems and improving operational efficiency. Supports sales and Ops teams through cross functional communication and collaboration. Proven professional offering quality sales training, product and service comprehension and order processing.
Overview
12
12
years of professional experience
Work History
Sales Operations Specialist
Stages Cycling
Vancouver, WA
01.2022 - 07.2022
- Prioritize, coordinate, and process sales orders
- Allocate weekly shipments to Domestic Key Accounts and International Distributors
- Streamlined processes to maximize efficiency and ensure equal distribution of product
- Collaborate with Operations and eComm Teams to build and maintain DTC/B2B website
- Work cross functionally with Operations team to improve and simplify sales processes
- Maintain all Senior Inside Sales Responsibilities
Senior Inside Sales Representative
Stages Cycling
Vancouver, WA
01.2020 - 01.2022
- Key Account Rep for Backcountry.com, Clever Training, Power Meter City, Excel Sports, etc
- Own order management and shipping coordination for Canadian distributor
- Built comprehensive Domestic Inside Sales SOP
- Critical team member for international and domestic activations (pre-pandemic): Tour Down Under, Sea Otter Classic, Leadville Trail 100, SBT GRVL and Chris King Open House
Inside Sales Representative
Stages Cycling
Vancouver, WA
01.2018 - 01.2020
- Developed strategic relationships with existing customers by learning preferences and managing regular communications.
- Exceeded targeted sales goals through continuous pursuit of new sales opportunities and expert closing of customer deals.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Exceeded targeted sales goals through continuous pursuit of new sales opportunities and expert closing of customer deals
Customer Service/Dealer Sales Representative
Stages Cycling
Vancouver, WA
01.2016 - 01.2018
- Knowledgeable in all aspects of the Stages power meter to be able to provide superior customer service and technical support globally
- Proficient in the order management program and sales process
- Independently driven in maintaining and organizing open tickets to resolve customer issues within SLA
Sales Specialist
Bike Gallery
Portland, OR
01.2014 - 01.2016
- Provide first class customer service with a goal of getting people stoked onbicycles
- Top performer in sales company-wide
- Knowledgeable in sales techniques and methodologies as well as productinformation and technologies
Line Manager
Shwood Eyewear
Beaverton, OR
01.2011 - 01.2014
- Additional Titles: Master Craftsman, Safety Committee Chairman
- Assessed manufacturing processes and recommended improvements to increase productivity.
- Determined suitable crew requirements, scheduled employees and worked with human resources to meet changing production schedules.
Education
Bachelor of Science - Health, Physical Education and Leadership
Southern Oregon University
Ashland, OR2009
Skills
- Operational Efficiency
- Computer Proficiency
- Sales Initiatives
- Stock Allocation
- Microsoft Excel
- Process and procedure development
Accomplishments
- Overcomer Award - Stages Global Sales Team 2021
- NAIA Cross Country All-American 2008
- Shwood Eyewear Leadership Course - Master Craftsman 2013
- TEFL Certification: Maximo Nivel, Cusco, Peru, 2014
Timeline
Sales Operations Specialist
Stages Cycling
01.2022 - 07.2022
Senior Inside Sales Representative
Stages Cycling
01.2020 - 01.2022
Inside Sales Representative
Stages Cycling
01.2018 - 01.2020
Customer Service/Dealer Sales Representative
Stages Cycling
01.2016 - 01.2018
Sales Specialist
Bike Gallery
01.2014 - 01.2016
Line Manager
Shwood Eyewear
01.2011 - 01.2014
Bachelor of Science - Health, Physical Education and Leadership
Southern Oregon University
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