Anthony Morales
Ontario,CA
Summary
Technical-minded professional finds appropriate solutions to complex issues. Delivers great service while meeting project deadlines. Flexible professional with strong work ethic.
Hardworking experienced in field and ready for challenging assignments. Reliable in completing quality work and exceeding expectations.
Reliable with skills and attention required to complete safe, accurate work. Dependable in following orders and coordinating with team. OSHA-trained and fully compliant with standards.
Determined student knowledge and drive to succeed. Offers skills in written and verbal communication and multitasking.
Dependable with strong background in installation, maintenance and repair. Inspects equipment and reports issues to restore functionality. Strong command of blueprint and schematic interpretation with skill in equipment repair and preventive maintenance.
Overview
7
7
years of professional experience
Work History
Parts Counter Sales Person
US Air Conditioning Distributors
Ontario, CA
03.2024 - Current
- Communicated effectively with management on any issues or special requests from customers.
- Collaborated with other members of sales team to reach targets.
- Greeted customers and provided excellent customer service.
- Processed orders and invoices accurately and efficiently.
- Received, examined and reshelved returned parts.
- Assisted customers during selection process and helped choose perfect products to meet individual needs.
- Answered phone calls and emails from customers inquiring about parts availability.
- Performed cashier duties such as receiving payments from customers and issuing receipts.
- Kept parts neatly stacked and ready for purchase to boost sales.
- Answered inquiries, resolved problems and finalized parts sales at counter and by telephone.
- Networked to build client base and promote products to new and existing clients.
- Managed employee schedules and daily assignments.
- Received and stocked incoming merchandise, arranging items in correct locations.
- Resolved customer complaints in a timely manner.
- Assisted customers with locating the correct part for their needs.
Driver/Warehouse Worker
AC Pro
Los Angeles, CA
03.2022 - 01.2024
- Saved fuel by leveraging GPS to identify faster routes
- Drove trucks to and from job sites to deliver supplies.
- Maintained accurate logs of vehicle inspections and repair status.
- Helping Contractors with unloading Equipment
- Pulling orders for customers and restocking shelves
- Performed cycle counts to maintain accurate inventory records.
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
- Loaded cargo onto transportation devices and attached affixing tools to achieve safe transportation.
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
- Inspected damaged goods prior to disposal or return to vendor.
- Followed established guidelines for picking orders accurately.
- Placed bracing, straps and other protective devices onto items in transit to prevent damage.
HVAC Helper
Ja Mechanical Hvac
Ontario, CA
03.2020 - 01.2022
- Repaired, adjusted or replaced defective HVAC elements to bring systems back to full functionality.
- Serviced units to residential and commercial heating and air conditioning customers.
- Performed all work in accordance with established safety procedures.
- Maintained safe working environment with proper execution of HVAC guidelines and usage of PPE equipment.
- Used troubleshooting methods on HVAC components to diagnose and repair heat pumps, fireplace, geothermal, furnaces and air conditioning equipment.
- Maintained safe workplace for employees and personnel during projects.
- Attended employee meetings and training to learn about new techniques, trends and technologies.
- Unloaded and loaded truck supplies and equipment using proper hoisting techniques to avoid accidents and injuries.
Sales Associate
Michael Kors
Ontario, CA
11.2019 - 02.2020
- Helped customers find specific products, answered questions and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered incoming telephone calls to provide store, products and services information.
- Collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Developed trusting relationships with customers by making personal connections.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Assessed customer needs to provide assistance and information on product features.
Insulation Installer
Home Performance Matters
Upland, CA
07.2018 - 10.2019
- Satisfied customers with neat, efficient work and by consistently meeting planned deadlines.
- Drove vehicle to job sites and organized supplies for crew members.
- Installed high-quality fiberglass insulation in new constructions.
- Layed loose insulation materials into areas such as attics and took care to achieve complete and even results.
- Worked effectively in different positions and at heights to lift rolls, reach spaces and place products.
- Utilized fabricating equipment to cut, bend and straighten sheet metal for insulation projects.
- Measured and cut insulation to fit installation specifications and provide adequate covering for surfaces
- Determined appropriate amounts and types of insulation needed and installation methods required to satisfy project demands.
- Protected insulated pipes from damage or decay by installing and securing sheet metal.
- Demonstrated thorough understanding of and skill for insulation preparation and installations.
Education
High School Diploma -
Colony High School
Ontario, CA05.2016
Skills
- Codes Compliance
- System Installations
- Mechanical Aptitude
- Maintenance Scheduling
- Power and Hand Tool Use
- Team Building
- Maintenance & Repair
- Team Management
- Relationship Building
- Reliable & Trustworthy
- Organizational Skills
- Problem Resolution
- Basic Math
- Critical Thinking
- Training & Development
- Fluent in Spanish
- People Skills
- Good Work Ethic
- Microsoft Office
- Active Listening
- Flexible Schedule
- Data Management
- Computer Skills
- Conflict Resolution
- Planning & Organizing
- Friendly, Positive Attitude
- First Aid/CPR
- Customer Service
- Customer service
- Parts ordering
- Sales techniques
- Problem solving
- Effective communication
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Parts Counter Sales Person
US Air Conditioning Distributors
03.2024 - Current
Driver/Warehouse Worker
AC Pro
03.2022 - 01.2024
HVAC Helper
Ja Mechanical Hvac
03.2020 - 01.2022
Sales Associate
Michael Kors
11.2019 - 02.2020
Insulation Installer
Home Performance Matters
07.2018 - 10.2019
High School Diploma -
Colony High School