ANTHONY Morant
Norfolk,Va
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
14
14
years of professional experience
Work History
Pro Sales Representative
Sherwin Williams Co
08.2022 - Current
- Provided exceptional customer service, addressing concerns promptly and maintaining open lines of communication throughout the sales process.
- Developed strong rapport with customers and created positive impression of business.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
- Participated in local events and networking events to generate new business opportunities and expand professional network.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Developed and implemented sales strategies to increase profits.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Built strong relationships with clients for repeat business and customer satisfaction.
- Created professional sales presentations to effectively demonstrate product features and competitive advantages.
- Maintained up-to-date knowledge of store sales.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Utilized CRM systems effectively for tracking leads, managing client information, and reporting progress to management.
Service Sales Rep
Sherwin Williams Co
10.2020 - 08.2022
- Build and maintain relationships with Lowes Kdms and Pro contractors.
- Manage pro sales accounts with sales growth market share best practices.
- Collaborated with cross-functional teams to develop new strategies for increased revenue generation.
- Educated staff on organizational mission and goals to help employees achieve success.
- Managed time efficiently in order to complete all tasks within deadlines.
Sales Consultant/Floor Manager
Greenbrier Dodge
12.2009 - 10.2020
- Service Lowes paint dept paint chips etc
- Train Lowes paint associates Inventory management Merchandising Marketing product
Education
N/a -
Norfolk State University
Norfolk, VaHigh School Diploma -
Deep Creek High School
Skills
- Compelling sales proposal writer
- Strategic account development
- Accomplished manager
- Goal-oriented
- Positive and upbeat
- Analytical problem solver
- Strong interpersonal skills
- Review of contracts
- Decisive
- Empowers high-performing sales teams
- B to B sales
- Trained in consumer marketing
- Extensive personal network
- Compelling Leadership Skills
- Directed Team Training
- Shared Product Knowledge
- Professional Customer Interactions
- Team Player
- Training Strategies
- Interpersonal Skills
- Complex Project Negotiations
- Account Management
- Sales strategy development
- Relationship selling
- Microsoft applications proficiency
- CRM proficiency
- Team Leadership
- Strategic Planning
- Cold-calling
- Team Supervision
- Upselling and Cross Selling
- Meeting Sales Goals
- Performance Tracking
- Interpersonal communication skills
- Lead prospecting
- Value-based selling
Accomplishments
- Received multiple plaques for Salesman of the month
- Highest total gross
- Perfomance Certified
- Commercially Certified
- Multiple times Employee of the Month Chrysler
- National Mvp Award
- Top Ten percentile in national sales
- Sustained over a 93% customer satisfaction
- Nationally ranked among all Chrysler Sales Reps
- ranked #3 Ram Sales in Mid-Atlantic Region
- ranked #1 Dodge Sales in Mid-Atlantic Region
- 135% Sales Increase for Wireless growth through Radioshack
- 120% Sales Increase for overall store sales through RadioShack
- Commercial Certified
- Certified in all Chrysler model lineup
Timeline
Pro Sales Representative
Sherwin Williams Co
08.2022 - Current
Service Sales Rep
Sherwin Williams Co
10.2020 - 08.2022
Sales Consultant/Floor Manager
Greenbrier Dodge
12.2009 - 10.2020
N/a -
Norfolk State University
High School Diploma -
Deep Creek High School