Anthony Morris
Pineville,NC
Summary
Proven to enhance team efficiency and customer satisfaction at OHSO Brewery + Distillery, I excel in multitasking and fostering teamwork. My experience includes streamlining service processes and maintaining high standards of cleanliness, significantly contributing to a hygienic dining environment and optimized workflow. Reliability and efficient service are my hallmarks, ensuring every customer's experience is exceptional.
Overview
3
3
years of professional experience
Work History
Barback
OHSO Brewery + Distillery
01.2022 - 12.2024
- Restocked ice, juices, liquor, condiments, side plates, and silverware.
- Replaced empty kegs and soda syrups.
- Maintained a clean workspace to elevate customer experience.
- Contributed to training program by instructing new barbacks, culminating in a more streamlined team.
- Fostered teamwork among staff members by proactively offering assistance whenever needed.
- Diligently monitored customers, swiftly identifying departing guests.
- Ensured optimal cleanliness, sanitized bar surfaces, and washed glassware to maintain hygienic environment.
Server Assistant
OHSO Brewery + Distillery
01.2022 - 12.2024
- Greeted customers warmly to provide exceptional customer service
- Executed multiple tasks simultaneously to maintain efficient service.
- Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
- Quickly adapted to changing circumstances to handle last-minute reservations.
- Delivered customer orders promptly and with attention to accuracy and satisfaction.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Boosted customer satisfaction through efficient table resetting.
- Refilled drinks, provided condiments, and addressed customer concerns.
- Addressed customer complaints and inquiries to verify satisfaction.
- Assisted wait staff with timely food delivery and guest requests.
- Collaborated with other dining room and bar staff to facilitate efficient service.
- Arranged tables and chairs for special occasions and events.
- Assisted with bussing tables and cleaning up spills.
- Maintained hygienic dining area, promptly cleaning tables and chairs after guest departures.
- Facilitated team-oriented environment, assisting in training new server assistants on job duties and restaurant protocols.
- Supported kitchen staff by expediting food orders to dining area, ensuring hot and fresh service.
- Optimized restaurant flow on busy nights, effectively coordinating with hosts and servers for smooth seating and service.
- Streamlined service efficiency, assisting servers with food delivery and urgent customer requests.
- Facilitated clear communication between customers and kitchen for timely, correct meals.
- Promoted teamwork by cooperatively engaging with fellow employees and supporting staff members.
Education
Mesquite High School
Gilbert, AZ05.2024
Skills
- Efficient multitasking
- Cleaning and sanitation
- Flexible schedule
- Teamwork
- Reliability
Timeline
Barback
OHSO Brewery + Distillery
01.2022 - 12.2024
Server Assistant
OHSO Brewery + Distillery
01.2022 - 12.2024
Mesquite High School
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