Kaia Pewitt
Tempe,AZ
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
5
5
years of professional experience
Work History
Server
OHSO Brewery + Distillery
08.2022 - Current
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Served food and beverages promptly with focused attention to customer needs.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Lifeguard
City Of West Sacramento
06.2019 - 07.2023
- Participated in ongoing professional development opportunities to stay current on best practices in lifeguarding and water safety education.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Handled incident reporting accurately and efficiently, documenting any occurrences that required intervention or assistance from lifeguard staff.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
Crew Member
Cold Stone Creamery
12.2020 - 07.2021
- Became familiar with products to answer questions and make suggestions to customers.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Ensured accurate order fulfillment with diligent attention to details while assembling orders.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
Education
Bachelor of Arts - Interdisciplinary Studies
Arizona State University
Tempe, AZ05-2025
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Fast Learner
- Time Management
- Attention to Detail
- Team Collaboration
- Leadership Qualities
Timeline
Server
OHSO Brewery + Distillery
08.2022 - Current
Crew Member
Cold Stone Creamery
12.2020 - 07.2021
Lifeguard
City Of West Sacramento
06.2019 - 07.2023
Bachelor of Arts - Interdisciplinary Studies
Arizona State University
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