William Walker
Cave Creek,AZ
Summary
Proven to excel in high-volume dining environments, I leveraged exceptional customer service and cash-handling skills at OHSO Brewery & Distillery to enhance guest experiences. My ability to foster team collaboration and engage customers contributed to a significant improvement in service delivery, showcasing a strong work ethic and dedication to excellence.
Diligent server with a solid background in providing exceptional customer service in high-paced environments. Effectively managed tables and collaborated with kitchen staff to ensure smooth operations and satisfied patrons. Demonstrated strong multi-tasking abilities and attention to detail, ensuring a seamless dining experience.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server
OHSO Brewery & Distillery
02.2021 - 09.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Floor Staff Member
Tillys.com
10.2019 - 12.2019
- Supported coworkers during busy periods or when additional assistance was needed, fostering a productive work environment through teamwork.
- Utilized strong communication skills when interacting with both customers and colleagues, effectively conveying relevant information as necessary for successful daily operations.
- Maintained a positive attitude throughout each shift, effectively navigating challenges and fostering a pleasant work environment for both staff and customers.
- Prioritized helping customers over completing other routine tasks in store.
Cashier
Creamistry
05.2019 - 09.2019
- Greeted customers entering store and responded promptly to customer needs.
- Performed cash, card, and check transactions to complete customer purchases.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
Education
Associate in Business - Business Administration And Management
Maricopa Community Colleges, Paradise Valley Community College
Phoenix, AZ05-2024
High School Diploma -
Horizon High School
Phoenix05-2021
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Customer service
- Team collaboration
- High volume dining
Certification
- Food Handler Certificate (FHC) - American National Standards Institute (ANSI).
- ServSafe Alcohol Certification - National Restaurant Association.
Timeline
Server
OHSO Brewery & Distillery
02.2021 - 09.2024
Floor Staff Member
Tillys.com
10.2019 - 12.2019
Cashier
Creamistry
05.2019 - 09.2019
- Food Handler Certificate (FHC) - American National Standards Institute (ANSI).
- ServSafe Alcohol Certification - National Restaurant Association.
Associate in Business - Business Administration And Management
Maricopa Community Colleges, Paradise Valley Community College
High School Diploma -
Horizon High School
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