ANTHONY MOSS
Eclipse Ambulance Service
Houston,TX
Work Preference
Work Type
Full TimePart TimeContract WorkConsulting
Location Preference
On-SiteRemoteHybrid
Location:
Houston, Texas
Open to relocation:
No
Important To Me
Career advancementCompany CulturePersonal development programs
Operations leader with direct EMS response experience, ambulance-service oversight, and more than two decades in mission-critical telecommunications operations. Serves as Administrator of Record and directs compliance, licensing, inspections, staffing, fleet readiness, and healthcare-facility relationships to support reliable patient transport and service continuity.
1
Certification
22
Years of experience
Work History
Director of Operations & Administrator of Record
6 Months
Eclipse Ambulance Service - Greater Houston, TX | 05.2026 - Current
- Acted as Eclipses Administrator of Record (AOR), supporting regulatory accountability for the EMS provider; oversaw Texas DSHS compliance, provider licensing, inspections, documentation standards, internal policies, and quality-assurance processes.
- Established relationships and secured transportation opportunities with hospitals, dialysis centers, rehabilitation facilities, and long-term care providers, contributing to contract discussions, pricing strategy, operational KPIs, and business growth.
- Managed daily BLS ambulance and nonemergency medical transportation operations, ensuring effective staffing, scheduling, service reliability, and field readiness.
- Coordinated unit, equipment, and fleet readiness while providing field support to foster professionalism, accountability, and patient-first service culture.
Event Management Specialist Optical Transport
10 Months
E-Team-Brightspeed | 12.2024 - 10.2025
- Coordinated nationwide optical-network outage communications and incident tracking to ensure timely restoration.
- Prepared customer and executive status updates and reason-for-outage summaries; facilitated post-incident follow-up and compliance with FCC and other regulatory requirements.
- Coordinated Brightspeed management projects across operations, vendors, and internal teams.
- Reviewed Brightspeed performance reports and updated leadership dashboards.
- Tracked Brightspeed action items and followed up on deliverables.
Professional Firefighter / EMT-B
1 Year 3 Months
Cypress Creek Fire Department, ESD 13 - Houston Area, TX | 07.2023 - 10.2024
- Responded to 911 incidents including medical emergencies, fires, rescues, motor vehicle incidents and hazardous-materials events.
- Coordinated in multidisciplinary emergency-response settings to ensure effective communication and adherence to safety protocols.
- Engaged in response training, community outreach, and public education initiatives to promote risk reduction and prevention.
Detail / Quoting Engineer
3 Years 6 Months
Ledcor | 09.2020 - 03.2024
- Developed engineering proposals and reviewed designs, specifications, and project estimates while collaborating with account directors and senior customer stakeholders.
- Reviewed drawings, specifications, and technical documents for construction accuracy.
- Facilitated communication of Ledcor engineering plans among field teams and project stakeholders.
- Supported safety compliance through site inspections and hazard assessments.
Volunteer Firefighter
2 Years 1 Month
Klein Fire Department, ESD 16 - Klein, TX | 02.2021 - 03.2023
- Provided rapid response to emergency calls for Klein Fire Department, ESD 16
- Performed fire suppression and rescue duties at emergency scenes
- Assisted in fire, rescue, medical, and hazardous-materials responses, collaborating with career firefighters to enhance emergency response effectiveness.
- Operated firefighting equipment and apparatus during incident response
- Participated in community risk-reduction events and prevention outreach, contributing to increased public safety awareness and preparedness.
Optical Transport Engineer
1 Year 2 Months
Crossfire Consulting - Verizon | 07.2019 - 09.2020
- Coordinated optical transport network projects, managing vendors, installation requirements, engineering documentation, and equipment procurement to ensure project alignment and successful delivery.
- Engineered Verizon transport network routes for Crossfire Consulting assignments.
- Coordinated circuit provisioning across Verizon fiber and SONET platforms.
- Reviewed transport designs for capacity, reliability, and service readiness.
Network Analyst II
6 Years 6 Months
Ally Financial - Vaco Dallas - Dallas, TX | 09.2012 - 03.2019
- Monitored Ally Financial network performance across LAN, WAN, and VPN environments.
- Troubleshot routing, switching, and firewall issues for Vaco Dallas support teams.
- Resolved network incidents through ticket workflows and escalation procedures.
- Facilitated enterprise network operations, managed change initiatives, escalated service-level issues, summarized executive outages, and performed root-cause analysis.
Network Operations Engineer
2 Years 10 Months
MetroPCS | 09.2009 - 07.2012
- Coordinated nationwide wireless network operations, maintenance planning, budget monitoring, field dispatch, and service restoration to ensure system reliability.
- Ensured timely response to MetroPCS wireless network alarms to maintain service quality and performance in operations center.
- Troubleshot MetroPCS voice, data, and transport outages across network systems.
- Coordinated escalation with field technicians and engineering teams during incidents.
Network Analyst II
1 Year 5 Months
Verizon Wireless | 03.2008 - 08.2009
- Monitored national network reliability, coordinated maintenance efforts, and dispatched responders during service-impacting incidents to ensure swift resolution.
- Monitored Ally Financial network alerts and escalated critical incidents through Vaco Dallas support channels.
- Troubleshot routers, switches, and firewalls using standard network diagnostics and ticket workflows.
- Reviewed VPN access requests and supported secure remote connectivity for business users.
Lead Technical Trainer
2 Months
MCI - Verizon, Iraq | 12.2007 - 02.2008
- Developed technical training for telecommunications teams across MCI/Verizon Iraq operations.
- Delivered classroom instruction on network systems, service tools, and support procedures.
- Created training materials for technical processes, policies, and customer service standards.
- Delivered telecommunications training to enhance skills of international government personnel.
Network Operations Event Manager
3 Years 4 Months
Ericsson | 07.2004 - 11.2007
- Managed event detection and incident escalation; communicated with technical and senior management, and authored post-incident reports and root-cause analyses to enhance response strategies.
Education
Bachelor of Arts - Political Science
Southern Methodist University (SMU) - Dallas, TX
Associate of Arts
Collin College - TX
Personal Information
Title: Director, EMS Program Operations
Certification
EMT-Basic Lone Star CollegeMontgomery (training documented in supplied CV) Texas Commission on Fire Protection: Basic Structure Fire, Hazardous Materials Awareness and Hazardous Materials Operations (listed in supplied CV) Ericsson and Samsung LTE technical certifications
ADDITIONAL SERVICE & RECOGNITION
2013 Model UN Distinguished Delegation Award Phi Theta Kappa Honor Society
LEADERSHIP & OPERATIONAL STRENGTHS
EMS and Nonemergency Medical Transport (NEMT) BLS Ambulance Operations Fire/Rescue and 911 Response Public Safety Coordination Critical Incident Management Vendor and Healthcare Partnerships Fleet and Equipment Readiness Regulatory Documentation Escalation and Root-Cause Analysis Operational Planning Executive Communications Cross-functional Coordination
Timeline
Director of Operations & Administrator of Record
Eclipse Ambulance Service
05.2026 - CurrentRead more
Event Management Specialist Optical Transport
E-Team-Brightspeed
12.2024 - 10.2025Read more
Professional Firefighter / EMT-B
Cypress Creek Fire Department, ESD 13
07.2023 - 10.2024Read more
Volunteer Firefighter
Klein Fire Department, ESD 16
02.2021 - 03.2023Read more
Detail / Quoting Engineer
Ledcor
09.2020 - 03.2024Read more
Optical Transport Engineer
Crossfire Consulting - Verizon
07.2019 - 09.2020Read more
Network Analyst II
Ally Financial - Vaco Dallas
09.2012 - 03.2019Read more
Network Operations Engineer
MetroPCS
09.2009 - 07.2012Read more
Network Analyst II
Verizon Wireless
03.2008 - 08.2009Read more
Lead Technical Trainer
MCI - Verizon, Iraq
12.2007 - 02.2008Read more
Network Operations Event Manager
Ericsson
07.2004 - 11.2007Read more
Southern Methodist University (SMU) - Bachelor of Arts, Political Science
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Collin College - Associate of Arts,
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