Summary
Overview
Work History
Education
Skills
Timeline
Generic

Anthony Najera

Dallas,TX

Summary

I'm a dedicated and results-driven customer service professional with a proven track record of success. I'm known for my strong communication skills, attention to detail, and ability to work effectively in fast-paced environments. I have a solid understanding of advertising strategies and techniques, and experience creating compelling campaigns that drive customer engagement and brand awareness. I'm seeking a position on a dynamic and customer-focused team where I can leverage my skills and experience to deliver outstanding service.

Overview

2
2
years of professional experience

Work History

Service Valet

Mercedes-Benz of Plano
09.2024 - Current
  • Coordinated valet operations, ensuring timely parking and retrieval of vehicles while maintaining safety and organization.
  • Resolved customer complaints through calm, constructive communication.
  • Located and retrieved vehicles quickly to minimize customer wait times.
  • Delivered outstanding customer service by greeting clients, assisting with parking, and addressing inquiries in a professional manner.

Social Media Marketing

Lluvia Massage
07.2023 - 04.2024
  • Developed and implemented social media strategies to increase brand awareness and drive engagement across multiple platforms
  • Created and managed social media campaigns to promote products and services, resulting in a 20% increase in online sales
  • Stayed up-to-date on industry trends and best practices to continuously improve social media marketing strategies and tactics
  • Created and managed targeted social media ad campaigns across multiple platforms such as Facebook, Instagram, and Tiktok

Service Valet

Park Place Motorsports
11.2022 - 07.2023
  • Managed valet parking operations efficiently, ensuring the smooth flow of traffic and maintaining organized records of vehicles parked
  • Collaborated with team members to coordinate valet services during peak hours, ensuring prompt and efficient service delivery
  • Addressed customer inquiries and concerns promptly, resolving issues and ensuring a positive experience for all guests
  • Maintained a clean and organized valet stand, ensuring the safety and security of guests' vehicles at all times

Education

Attended School - Automotive Mechanic

UTI
Irving

Skills

  • Customer Service
  • Creative Problem Solving
  • System Repairs
  • Troubleshooting

Timeline

Service Valet

Mercedes-Benz of Plano
09.2024 - Current

Social Media Marketing

Lluvia Massage
07.2023 - 04.2024

Service Valet

Park Place Motorsports
11.2022 - 07.2023

Attended School - Automotive Mechanic

UTI
Anthony Najera