Brian Feeney
Philadelphia,PA
Summary
Hardworking Valet trained in customer relations and parking lot management. Great driver with clean record. Focused worker supportive of team members and guest needs.
Overview
1
1
year of professional experience
Work History
Service Valet
Park Ops
Hamilton Square, NJ
09.2021 - 05.2022
- Delivered guest vehicles smoothly and met diverse needs of valet customers.
- Helped guests unload and load luggage.
- Maintained cleanliness of work sites, parking spaces and guest services stations.
- Entered guest vehicle information and location in computerized valet parking system.
- Arranged special transportation for guests and booked taxis and business-class vehicles.
- Responded to customer requests efficiently and with knowledgeable assistance.
- Moved cars around lot to increase space efficiency.
- Parked and retrieved cars according to customer needs.
- Removed safety hazards, soiled items and trash from customer areas.
- Parked and retrieved vehicles for customers to protect lot access and prevent damage to customers' vehicles.
- Delivered above and beyond service to VIP guests at property.
- Determined customer needs by asking relevant questions and listening actively to responses.
- Patrolled parking areas regularly to identify security, safety or vehicle concerns.
- Escorted drivers to vehicles and helped load or carry large items.
- Enhanced driver safety by securing lot and escorting individuals.
- Completed maintenance on vehicles parked for extended periods to keep each functional and customer-ready.
Stocker Associate
Acme Fresh Market
Phiadelphia, PA
06.2019 - 09.2019
- Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
- Collaborated with backroom and receiving team, working night shifts to support inventory fulfillment goals.
- Maintained inventory and ordered new supplies to meet expected needs.
- Selected by general and warehouse managers to tackle special projects, expediting stock implementation during shortages.
- Answered customer questions and provided detailed product information.
- Greeted customers and directed to requested products.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Maintained effective team member communication.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Performed inventory control, such as counting and stocking merchandise.
Education
Associate of Science - Computer And Information Sciences
Community College of Philadelphia
Philadelphia, PA06.2024
High School Diploma -
Northeast High School
Philadelphia, PA06.2018
Skills
- Customer Inquiries
- Staff Support
- Reading Comprehension
- Ticket Writing
- Customer Service
- Maintaining Clean Work Areas
- Client Support
- Client Relationships
- Time Management
- Verbal and Written Communication
- Guest Shuttle Service
- Guest Assistance
- Team Collaboration
- Car Parking
- Critical Thinking
- Customer Satisfaction
- Multitasking and Organization
- Efficient Service
- Valid Driver's License
- Attention to Detail
- Valet Services
- Information Confidentiality
- Transportation Accomodations
- Customer Needs Assessments
- Dynamic Communication Skills
Timeline
Service Valet
Park Ops
09.2021 - 05.2022
Stocker Associate
Acme Fresh Market
06.2019 - 09.2019
Associate of Science - Computer And Information Sciences
Community College of Philadelphia
High School Diploma -
Northeast High School
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