Summary
Overview
Work History
Education
Skills
Timeline
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Anthony Nieves

Kissimmee,FL

Summary

Dynamic sales professional with a passion for client relationships and customer service. Possesses an entrepreneurial drive and enthusiasm for success, along with experience in the retail sector and food industry. Committed to providing consistently high level of customer service and hospitality while being a versatile team member.

Overview

6
6
years of professional experience

Work History

Restaurant Waiter

Emilio's Italian Pizzeria & Ristorante
02.2022 - 06.2023
  • Maintained clean and organized dining areas for optimal guest experience.
  • Cultivated warm relationships with regular customers.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Answered customers' questions, recommended items, and took orders accurately.
  • Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.

To Go Specialist and Food Expo

Emilios Italian Pizzeria & Ristorante
09.2019 - 06.2023
  • Answered to-go order phone calls, conveying menu options over telephone and accurately estimating time of delivery.
  • Collaborated with kitchen staff to ensure timely completion and accuracy of all in house orders and to go orders.
  • Operated cash register to accept cash, debit and credit card payments from customers.
  • Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.

Delivery Driver

Emilio's Italian Pizzeria & Ristorante
09.2019 - 02.2022
  • Improved customer satisfaction by ensuring timely and accurate deliveries of orders.
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.

Sales Associate

Tommy Hilfiger
10.2017 - 01.2018
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed as well as working holidays to provide extra support.

Education

High School Diploma -

St. Cloud High School
St. Cloud, FL
05.2019

Skills

  • Multitasking Strengths
  • Cash Register Operation
  • Customer Service/Excellent People Skills
  • Sales Expertise
  • Hospitality and Accommodation
  • Teamwork and Collaboration
  • Adapt to Diverse Groups
  • Social Perceptiveness

Timeline

Restaurant Waiter

Emilio's Italian Pizzeria & Ristorante
02.2022 - 06.2023

To Go Specialist and Food Expo

Emilios Italian Pizzeria & Ristorante
09.2019 - 06.2023

Delivery Driver

Emilio's Italian Pizzeria & Ristorante
09.2019 - 02.2022

Sales Associate

Tommy Hilfiger
10.2017 - 01.2018

High School Diploma -

St. Cloud High School

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Anthony Nieves