Max Diaz
Nuevo,CA
Summary
Can professionally use computer data entry files such as Microsoft Excell, and Google Drive.
Dynamic and dedicated restaurant professional with a proven track record at Zapata's Mexican Restaurant, excelling in customer service and cash handling. Recognized for fostering strong customer relationships and maintaining high service quality, while effectively managing multiple tables in a fast-paced environment. Proficient in POS systems and committed to enhancing guest experiences.
Overview
2
2
years of professional experience
Work History
Restaurant Waiter
Zapata's Mexican Restaurant
03.2024 - 01.2026
- Provided exceptional customer service in fast-paced dining environment.
- Managed multiple tables efficiently, ensuring timely order delivery and guest satisfaction.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Processed transactions accurately using point-of-sale (POS) system for order management.
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
- Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
- Bussed and reset tables to keep dining room and work areas clean.
- Utilized time management skills to prioritize tasks effectively during busy shifts, ensuring prompt attention to all guests'' needs.
Education
High School Diploma -
Nuview Bridge Early College High School
Nuevo, CA06-2017
Skills
- Customer service
- Customer relations
- Cleanliness
- Service quality
- Cash handling
- Problem-solving
- Active listening
- Data entry
- Computer proficiency
- Microsoft Excel
- Microsoft outlook
- Paperwork processing
- Documentation
- Data collection
- Recordkeeping strengths
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Portuguese
Limited Working
Timeline
Restaurant Waiter
Zapata's Mexican Restaurant
03.2024 - 01.2026
High School Diploma -
Nuview Bridge Early College High School