Results-driven professional with a strong background in financial aid and digital marketing. Expert in analyzing performance metrics and streamlining workflows, contributing to enhanced data accuracy and increased program participation by 40%.
Overview
7
7
years of professional experience
Work History
Financial Aid Assistant
Montclair State University
Montclair
07.2023 - 12.2025
Examined large datasets exceeding 3,000 records to uncover discrepancies, trends, and performance gaps
Audited records and processes to strengthen controls, improve data quality, and reduce recurring reporting errors.
Streamlined student data reporting by designing an automated Excel-based categorization system, reducing processing time by approximately 50%, and improving data accuracy.
Collaborated with internal teams to streamline workflows and support leadership with accurate, timely insights.
Reviewed and processed financial aid packages for eligible students.
Marketing Intern
Woodbridge Wolfpack
Woodbridge
01.2023 - 06.2023
Assessed marketing and operational performance metrics to maximize program participation, revenue, and cost efficiency.
Analyzed and optimized digital marketing efforts to improve reach and conversion, resulting in a 40% increase in customers.
Created and evaluated marketing materials aligned with audience engagement and sponsor ROI objectives.
Presented campaign insights and performance summaries to leadership for review.
Manager
Union Sports Arena
Union
09.2018 - 05.2022
Managed staff schedules to optimize workforce efficiency.
Trained new employees on facility protocols and safety measures.
Redesigned customer relationship management processes to improve efficiency and elevate the overall customer experience.
Maintained financial controls by reconciling daily revenue, identifying discrepancies, and preparing balance sheets.