Summary
Overview
Work History
Education
Skills
Websites
Certification
CERTIFICATIONS & LANGUAGES
Timeline
Generic

FOWZUL RISHDA FOWZUL AZMI

Hamilton

Summary

Dynamic and results-driven professional with over 6 years of experience in program coordination, community engagement, and special events management across higher education, banking, and corporate sectors. Proven track record of planning, developing, and supervising large-scale programs, workshops, and events that foster participation, drive outcomes, and strengthen community relationships. Skilled in team leadership, conflict resolution, compliance, and operational efficiency. Currently pursuing a B.B.A. in Business Administration (GPA: 3.9) with strong background in strategic planning, HR management, and finance. Seeking to contribute organizational, leadership, and event management expertise as a Program Coordinator, Special Events for Cumberland County.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Financial Aid Assistant

HUDSON COMMUNITY COLLEGE
06.2023 - Current
  • Coordinated and delivered student financial aid workshops, outreach sessions, and information programs to enhance awareness and engagement.
  • Assisted over 200 students annually with loan processing and payment planning, ensuring 100% compliance with federal and institutional regulations.
  • Analyzed student data and reports to improve program efficiency by 25%, streamlining communication between departments.
  • Resolved 150+ student concerns on financial aid, tax forms, and eligibility, reaching a 98% satisfaction rate.
  • Collaborated with faculty and administration in planning special community events related to student success.

Teller (Leadership & Client Engagement)

TD BANK
03.2023 - Current
  • Supported the planning and promotion of branch-led community outreach programs to increase financial literacy awareness.
  • Handled $50,000+ in daily transactions while ensuring accuracy and compliance with policies.
  • Led training programs for new tellers, improving team performance and service quality by 15%.
  • Cross-sold and promoted banking products at community events, boosting product uptake by 20%.
  • Maintained a 98% fraud resolution success rate while addressing complex client concerns.

Designated Hitter (Shift Lead, Operations & Programs)

WALGREENS
01.2020 - Current
  • Organized in-store promotional events and community engagement programs, boosting customer participation and sales by 15%.
  • Hired, trained, and supervised 5+ employees, strengthening program delivery and team collaboration.
  • Monitored compliance with health, safety, and program guidelines, achieving 100% adherence.
  • Designed shift schedules and coordinated assignments during high-traffic periods and store events.
  • Achieved 98% customer satisfaction through personalized service and program leadership.

Education

Bachelor of Business Administration (B.B.A.) -

Eastern University
St. Davids, PA
12.2024

Associate of Science (A.S.) - Humanities & Social Sciences

Rockland Community College
Suffern, NY
07.2021

Skills

  • Program & Event Management: Special Events Planning
  • Community Outreach
  • Program Design & Evaluation
  • Workshop Development
  • Leadership & Operations: Staff Training & Supervision
  • Team Collaboration
  • Policy & Procedure Compliance
  • Process Improvement
  • Financial & Administrative: Budgeting
  • Reporting & Analysis
  • Regulatory Compliance (KYC/AML)
  • Customer Service Excellence
  • Technology: Microsoft Office Suite (Excel, Word, PowerPoint)
  • CRM Systems
  • Data Reporting Tools

Websites

Certification

  • HR Management
  • Business Analysis
  • Finance

CERTIFICATIONS & LANGUAGES

  • Languages: English (Advanced)
  • Arabic (Advanced)
  • Tamil (Fluent)
  • Sinhala (Advanced)
  • Sign Language (Intermediate)

Timeline

Financial Aid Assistant

HUDSON COMMUNITY COLLEGE
06.2023 - Current

Teller (Leadership & Client Engagement)

TD BANK
03.2023 - Current

Designated Hitter (Shift Lead, Operations & Programs)

WALGREENS
01.2020 - Current

Associate of Science (A.S.) - Humanities & Social Sciences

Rockland Community College

Bachelor of Business Administration (B.B.A.) -

Eastern University

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