Anthony Parker
Dallas
Summary
Results-driven Sales Development Representative specializing in high-volume prospecting and structured engagement strategies. Delivered 25+ qualified meetings monthly through personalized outreach and effective discovery conversations. Proficient in Salesforce, Salesloft, and Close, focusing on pipeline quality and opportunity qualification. Aiming to drive growth within a high-performing SaaS sales team.
Overview
3
3
years of professional experience
Work History
Client Service Representative - Credit Card
Bank of America
Dallas
01.2025 - Current
- Managed 100+ daily client interactions in high-volume financial services environment to ensure efficient service delivery
- Achieved over 103% of performance metrics by effectively navigating objection-heavy customer conversations
- Navigated compliance-sensitive financial discussions with accuracy and professionalism
- Resolved complex client issues, contributing to high customer satisfaction levels
- Operated in a fast-paced environment requiring efficiency, accuracy, and strong communication
Business Development Representative
GrowthPlug
San Jose
01.2024 - 09.2024
- Generated 27+ qualified meetings per month, consistently meeting or exceeding quota and supporting outbound pipeline growth
- Executed high-volume outbound prospecting (80+ calls and 60+ targeted emails daily) to engage B2B prospects, generating a robust pipeline of potential clients
- Built and managed structured multi-touch sequences (30–40 touches per account) to improve response and conversion rates
- Researched target accounts to personalize outreach, enhancing engagement quality and relevance
- Conducted initial qualification and discovery to ensure strong fit before handing off opportunities to Account Executives
- Maintained accurate CRM tracking and pipeline hygiene in Close CRM, ensuring reliable data for sales forecasting
Sales Development Representative
Paradigm Life
Salt Lake City
07.2023 - 01.2024
- Generated outbound pipeline by consistently prospecting with Salesforce and Salesloft
- Conducted discovery conversations to qualify prospects and identify potential opportunities
- Maintained high daily activity levels across calls, emails, and follow-ups to maximize prospect engagement
- Strengthened objection handling and communication skills in a quota-driven environment
- Collaborated with sales team to transition qualified opportunities to closing representatives
- Tracked outreach activity and prospect engagement within CRM to enhance pipeline visibility
Education
Bachelor of Science - General Studies (Computer Science & Marketing)
Harding University
Searcy, ARSkills
- Lead Qualification
- Outbound Prospecting
- Pipeline Generation
- Objection Handling
- B2B Sales Communication
- Outreach strategy
- CRM platforms
- Account research
Accomplishments
- Recognition for performance and client service excellence
Affiliations
- Volunteer, DigiGirls Program (Microsoft initiative)
Assisted with programs encouraging women to pursue careers in technology
Volunteer, Project Alpha
Supported workshops focused on financial literacy, personal development, and health education for underserved communities
Timeline
Client Service Representative - Credit Card
Bank of America
01.2025 - Current
Business Development Representative
GrowthPlug
01.2024 - 09.2024
Sales Development Representative
Paradigm Life
07.2023 - 01.2024
Bachelor of Science - General Studies (Computer Science & Marketing)
Harding University